Top Remote Customer Success & Experience Jobs in Boston, MA

Lead pre-sales technical engagements for Conversational and Generative AI solutions, collaborate across teams, and design value-driven demos for enterprise customers.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

The Enterprise Support Engineer will handle technical inquiries, debug issues, analyze logs, assist customers in using AI efficiently, and convert investigations into documentation and tools.

As a Senior Solutions Engineer at Docker, you will guide customers in implementing Docker's technology, contribute to sales processes, and serve as a key technical advisor to both customers and the sales team.

Drive partner onboarding, adoption, and technical enablement for MSP/SI/VAR and enterprise partners. Design success plans, define KPIs, translate telemetry into business outcomes, manage retention risk, deliver executive presentations, perform risk assessments, and collaborate cross-functionally to improve products and partner experience.

Participants will gain hands-on experience in data management and research within the sponsorship industry through structured learning and supervised exercises.

The Loss Mitigation Liaison I is responsible for managing communication with borrowers regarding delinquent loans, explaining loss mitigation options, and maintaining compliance with regulations.

The Solution Consultant will diagnose business needs, present compelling business cases, lead sales cycles, and deliver tailored product demonstrations for supply chain solutions.

As a Commercial Title Examiner, you'll search public records, examine titles, prepare reports, and collaborate with underwriters on commercial property transactions in Iowa and Nebraska.

The Account Coordinator supports digital marketing campaigns, maintaining client engagement, managing timelines, and communicating updates while collaborating with cross-functional teams.