Top Remote Customer Success & Experience Jobs in Boston, MA

The Support Operations Analyst will manage the architecture of the Intercom platform, ensuring data integrity and effective reporting, while collaborating with teams to optimize support operations.

The Client Services Rep acts as the primary contact for clients, managing transportation logistics, ensuring compliance, and maintaining communication with various stakeholders while providing high customer service.

The Strategic Alliances Manager builds and expands partnerships with technology providers, leading joint business planning and marketing initiatives to enhance customer success and revenue growth.

Join Upwork's Talent Community for potential roles. Submit your resume to be contacted for future positions aligned with your skills.

The Director of Revenue Enablement will develop and implement enablement strategies, oversee cybersecurity training, and improve sales processes for diverse revenue teams.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

As the Lending Manager, you will maintain lending licensing, oversee compliance, and support the legal department with communication and educational requirements.

The Technical Onboarding Manager partners with customers to facilitate their onboarding experience, ensuring successful EHR integrations and operational readiness. Responsibilities include guiding customers through training, managing escalations, and creating documentation and onboarding collateral.

Manage a team of SMB Customer Success Managers, focusing on revenue growth, customer retention, and team performance while utilizing data-driven strategies.

The Provider Experience Associate responds to provider inquiries, analyzes product errors, updates databases, supports the provider network, and collaborates on process improvements.