Top Remote Customer Success & Experience Jobs in Boston, MA

As a Senior Account Executive, you will drive sales by managing complex mid-market deals, ensuring customer success, and building strategic relationships with high-value accounts.

Lead end-to-end client implementations for SmithRx, managing project plans, requirements, cross-functional coordination, go-live support, escalations, and post-implementation reviews while mentoring teammates and driving process improvements.

Lead client management and program execution for a financial services client, focusing on strategic activation and collaboration in sports marketing.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

The Associate Worship Pastor leads and organizes worship services, recruits and develops teams, and provides pastoral care and support through various church events, while fostering a vibrant worship experience.

This is a standing posting for potential job openings at Ballotpedia, focusing on various roles mainly in editorial and operations. Applicants can submit their resumes and cover letters for future consideration.

The Account Manager will oversee Marketplace partnerships, manage onboarding and support, drive partner success, and collaborate across teams to ensure customer satisfaction.

The Solutions Engineer role involves designing AWS-based customer experience solutions, integrating generative AI, and leading technical workshops with clients.

Serve as secondary client manager for large employer groups and primary day-to-day contact for a portfolio of smaller large-group clients. Perform benefits analyst duties—financial spreading, quoting, reporting, ben-admin configuration, eligibility/billing support—build renewal and enrollment materials, present client deliverables, coordinate vendors, and strengthen client experience cross-functionally.

The Associate Director oversees strategic relationships with institutional funders, manages fundraising proposals, and leads donor stewardship efforts to secure financial support for organizational missions.