Top Remote Customer Success & Experience Jobs in Boston, MA

Reposted 6 Days AgoSaved
Remote
U.S.
160K-170K Annually
Senior level
160K-170K Annually
Senior level
Artificial Intelligence • Cloud • Software
Serve as the technical lead for Harness AppSec customer implementations, providing hands-on consulting, designing adoption plans, optimizing platform usage, performing churn/adoption analysis, and collaborating with product, sales, and engineering to drive value realization and automation across security, DevOps, and cloud environments.
Top Skills: Api Security TestingAWSAzureBashCloudFormationDastDatadogGCPGithub ActionsGitlab CiGoHarness PipelinesHelmIastJenkinsJIRAKubernetesKustomizeLinuxOpenshiftPcfPenetration TestingPythonSastSbomScaServicenowSoarSplunkTerraformYaml
Reposted 6 Days AgoSaved
Remote
USA
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Logistics • Software
The Implementation Manager ensures successful software deployment, manages customer engagements, provides training, and facilitates effective communication to improve customer experience.
Top Skills: Enterprise SoftwareSaaS
Reposted 6 Days AgoSaved
Remote
USA
19-22 Hourly
Junior
19-22 Hourly
Junior
Healthtech
The Specialist verifies insurance coverage, processes prior authorizations, troubleshoots submissions, assists providers with appeals, and documents activities.
Top Skills: Icd-10 CodingOperating SoftwareVendor Portals
Reposted 6 Days AgoSaved
Remote
United States
152K-179K Annually
Senior level
152K-179K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.
Top Skills: APIsDockerGitGraphQLKubernetes
Reposted 6 Days AgoSaved
Remote
USA
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills: Digital Health SolutionsEmr Integrations
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Reposted 6 Days AgoSaved
Remote
US
280K-320K Annually
Senior level
280K-320K Annually
Senior level
Artificial Intelligence • Cybersecurity
The Enterprise Account Executive is responsible for driving sales growth in the cybersecurity sector, acquiring new accounts, managing customer relationships, and achieving sales quotas while ensuring customer satisfaction.
Top Skills: CRMLinked-In Sales NavigatorOutreach.IoSalesforceZoominfo
Reposted 6 Days AgoSaved
Remote
USA
Mid level
Mid level
Information Technology
The CX Business Analyst will design, test, and deliver customer experience solutions, facilitate client sessions, and manage project deliverables.
Top Skills: Microsoft AxureMicrosoft Azure DevopsExcelMicrosoft OnenoteMicrosoft TeamsMicrosoft VisioMicrosoft Word
Reposted 6 Days AgoSaved
Remote
United States
Mid level
Mid level
Healthtech • Pharmaceutical • Telehealth
The Reimbursement Success Manager leads billing operations, develops client relationships, and improves cash flow in the healthcare billing sector.
Top Skills: BrightreeHdmsMS OfficeNikoTims
Expert/Leader
Edtech
Mentors provide technical support to learners in their online Nanodegree journey, host live sessions, and facilitate community engagement.
Top Skills: Architecture DiagramsCaching StrategiesCdn ArchitectureCloud-Native ArchitecturesPytestServerless ArchitecturesSysmlTest-Driven DevelopmentTogafZachman
Reposted 6 Days AgoSaved
Remote
United States
101K-162K Annually
Senior level
101K-162K Annually
Senior level
Greentech • Energy
The Senior Client Success Manager will manage post-sales relationships with enterprise clients, ensuring customer satisfaction, retention, and identifying expansion opportunities. Responsibilities include driving client success, optimizing business processes, and managing service delivery across teams.
Top Skills: GainsightSalesforceTableau
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