Top Remote Operations & Support Jobs in Birmingham, AL

Administer and optimize multiple enterprise SaaS business applications, including configuration, workflows, permissions, integrations, reporting, data feeds, and vendor-supported changes. Troubleshoot system, access, workflow, and integration issues; support releases, testing, UAT, implementations, and data validation. Partner with business teams, vendors, IT risk, and data owners to improve efficiency, controls, data quality, reliability, and scalability across interconnected business systems.

Participate in a 10-week summer internship supporting a core commercial insurance function such as claims, underwriting, audit, IT, marketing, or HR. Interns receive hands-on training, mentorship, professional development, networking opportunities, and complete a final Capstone presentation.

Consult as a Trading Assistant to alternative asset clients, handling full trade lifecycle (pre-trade checks, booking, settlement, breaks resolution), liaising with prime brokers, custodians, and administrators, monitoring FX and corporate actions, supporting regulatory reporting, developing action plans, implementing controls, and delivering operational/process improvements.

Administer, configure, support, and optimize interconnected SaaS business applications. Troubleshoot workflows, integrations, permissions, data feeds, and reporting issues; manage system changes, testing, UAT, access controls, and vendor escalations. Translate business needs into configurations, automations, workflows, and integration requirements while improving efficiency, data quality, reliability, scalability, and compliance across procurement, travel, ITSM, HRIS, finance, and operations platforms.

Leads strategic execution across Operations by operationalizing transformation roadmaps, managing complex cross-functional initiatives, tracking KPIs, risks, dependencies, and outcomes, and translating analytics into actionable recommendations. Partners with senior leaders and business SMEs to prioritize work, structure execution plans, align stakeholders, communicate progress, and ensure sustained value realization across enterprise operations.

The Workday Senior Systems Analyst configures, supports, enhances, and optimizes Workday across HCM, Payroll, Financials, and Supply Chain. Responsibilities include designing integrations, configuring business processes, managing security, developing reports, troubleshooting complex issues, supporting releases, documenting solutions, training users, and partnering with HR, Finance, Supply Chain, audit, and IT teams to ensure efficient, secure, and compliant operations.

Lead Concordance as Co-Founder and CEO, setting strategy, refining the ICP and pricing, developing customers, converting pilots into paid engagements, guiding V1 product development, raising seed capital, recruiting the founding team, and establishing company culture. The role requires deep healthcare revenue cycle and medical billing expertise alongside prior venture-backed founding and B2B SaaS or AI go-to-market experience.

Provides first-level technical support for computer, network, telephone, hardware, software, and mobile-device issues. Logs, categorizes, monitors, and escalates tickets while delivering phone and remote assistance. Maintains knowledge of supported technologies, contributes to the IT knowledge base, follows secure IT service processes, and supports projects. The role emphasizes white-glove customer service, troubleshooting, communication, incident management, request fulfillment, and SLA adherence in a legal-services environment.

Lead workforce planning, labor forecasting, staffing allocation, resource request fulfillment, and utilization reporting for industrial automation projects. Manage third-party labor providers, maintain workforce qualifications and access records, support project readiness reviews, and own workforce tracking tools and allocation processes. Partner with project, site execution, sales, operations, and executive teams to optimize staffing and improve operational performance. Spanish-English bilingual communication is required.

Build Nightfall AI’s revenue operations and GTM engineering function from scratch. Own CRM architecture, forecasting, quota and territory planning, reporting, GTM data quality, automation workflows, process design, and cross-functional alignment across Sales, Marketing, Customer Success, and Finance. The role requires hands-on development of AI-enabled GTM automations, strong revenue analytics, and strategic partnership with executive leadership in a high-growth B2B SaaS environment.