Top Remote Operations & Support Jobs in Birmingham, AL

Reviews and edits stormwater compliance reports, verifies asset and field information, corrects report details, identifies noncompliant conditions and deficiencies, and supports annual reporting. The coordinator also bridges client manager requests with crew execution and provides field assistance, asset maps, and deficiency information. Success requires strong organization, attention to detail, proofreading, accurate typing, and Microsoft Office proficiency in a remote work environment.

Leads global operations for Alkegen Industrial Solutions, overseeing manufacturing, supply chain, quality, EHS, operational excellence, budgets, and capital deployment. The role drives safety, quality, delivery, cost competitiveness, margin expansion, supply chain resilience, footprint optimization, and technology scaling across a diversified specialty materials portfolio. It also develops operating plans, reports performance to executives and the board, and builds high-performing global teams.

Leads the Client Engagement team supporting pharmaceutical manufacturer field sales escalations. Oversees people management, ticket and AI performance, quality, knowledge content, escalation resolution, root-cause analysis, process improvements, launch readiness, and field education. Partners with Client Success, Operational Excellence, Product, Engineering, and strategic operations to improve service quality, automate support, and prevent recurring issues.

Lead Doppel’s IT function supporting office and remote employees. Manage the IT team, service delivery, onboarding and offboarding, identity and access through Okta, endpoint management with Jamf, SaaS administration, office technology, vendors, budgets, and procurement. Build scalable processes and automations while partnering with Security on endpoint protection, access controls, vulnerability remediation, incident response, and audit readiness.

Supervises call center associates, monitors attendance and performance, coaches team members, manages corrective actions, ensures customer service KPIs and financial targets are met, handles escalated calls, communicates expectations, conducts team meetings, and promotes organizational values. The role requires mandatory team leadership experience, C1/C2 German, English proficiency, strong communication, coaching ability, and schedule flexibility.

Own and optimize Socket’s revenue operations systems, including HubSpot, Clay, and the broader GTM stack. Lead the planned migration to Salesforce, maintain data quality, manage territories and routing, improve funnel and pipeline reporting, support commissions, and build automation that helps sales representatives work more effectively. Partner closely with sales leadership, IT, and representatives to identify operational issues and implement scalable solutions.

Leads the technical claims operations function across all lines of business. Oversees claims handling standards, complex losses, audits, compliance, reinsurance operations, vendor management, reporting, trend analysis, process improvement, and strategic initiatives. Manages personnel through subordinate leaders, including staffing, coaching, performance management, and organizational planning. Represents the claims function on corporate planning and operational teams.

Supports a DoD competency framework across seven space power disciplines, maintaining competency matrices, developmental pathways, certifications, assessments, and stakeholder content. Develops and delivers psychometrically sound personnel assessments, evaluates commercial tools, analyzes results, and conducts validation studies. The role is remote with occasional site visits and requires a bachelor’s degree, substantial operations or technical experience, and speechwriting or equivalent experience.

Leads analytics governance and stewardship operations, portfolio administration, organizational reporting, knowledge management, and operational modernization. Administers governance forums, issue intake, escalation tracking, dashboards, scorecards, planning processes, reusable tools, workflows, and self-service resources. Coordinates cross-functional execution across US and HYD teams, supporting capability leaders without owning strategy, technical architecture, engineering, or governance decisions.

Leads the InCommand Operations team supporting data center customers and sites. Responsibilities include managing and developing engineers, maintaining operating standards, leading customer and site implementations, building and validating facility data, using AI and automation for data workflows, supporting platform users, producing reports, coordinating with development teams, documenting defects, and testing releases. Requires data center experience, people management, project leadership, SCADA and construction-document knowledge, strong data skills, and customer communication abilities.