Top Remote Jobs in Baton Rouge, LA

Own Tier 2/3 escalations for payment processing, API integration, and SaaS platform issues. Troubleshoot across payment rails, third-party integrations, and internal systems (PostgreSQL, Firebase, JetAdmin). Build and maintain AI agents and automation to reduce ticket volume. Partner with Product and Engineering to resolve systemic issues, document root causes, and serve as a technical escalation resource for frontline support.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Lead and coach a remote team of 6-10 quota-carrying Enterprise/Mid-Market SaaS sales reps to exceed revenue targets. Own forecasting, performance management, sales process adoption (MEDDPICC), cross-functional alignment, customer engagement, event representation, change management, and adoption of AI to scale team impact.

Provide pre-sales technical support for Samsara's connected operations products: handle inbound technical inquiries, run trials and POCs, build scripting/integrations, manage lab hardware/software, produce product content, support RFPs and cross-functional coordination, and surface industry-specific use cases to sales teams.

Manage a high-volume book of existing SaaS customers to drive upsell and expansion revenue. Prospect for whitespace, execute territory plans, own customer relationships end-to-end, coordinate with Customer Success, Support, and Renewals, and maintain CRM and sales records to ensure retention and growth.

Lead product strategy for Acquia's edge and security platform (CDN, WAF, DDoS, bot management). Own strategic vendor partnerships, define commercial pricing and packaging, and architect solutions for AI-driven and automated traffic. Set team strategy, influence cross-functional stakeholders, maintain executive visibility, and build documentation and frameworks that scale AI-enabled workflows for edge security.

Lead end-to-end product lifecycle for a content management platform: define strategy, API and architecture, co-own roadmap, prioritize engineering work, enable automation and personalization, collaborate with Engineering, UX, Analytics, and stakeholders, and use data and experimentation to measure and iterate.

Lead day-to-day execution of the Predictions product across Basketball, Soccer, and Baseball. Launch timely prediction markets, coordinate cross-functional go-to-market campaigns, manage on-site merchandising and game-day operations, respond to live events, and use performance data to refine strategies. Maintain centralized planning and scale prediction-market capabilities.

Own and run the monthly release program for Toast IQ: set platform-readiness standards, manage technical dependencies and risk, coordinate cross-functional go-to-market and naming, instrument launch health and reporting, and establish governance and rhythms that scale multi-team agent launches.

As a Senior Fullstack Engineer, you'll contribute to backend development for Toast's New Ventures team, collaborating on architecture and launching MVPs while addressing unmet operator needs.

Lead and develop a team of 10-12 Marketing Success Specialists to execute multi-channel campaigns, manage escalations and QA, build scalable processes and playbooks, drive customer growth, and perform business reviews to improve marketing operations and results.

Provide high-touch travel consulting and manage a full client portfolio using Navan and R&M technology. Deliver air, rail, car, ferry, black car and charter bookings, procure best rates via GDS/non-GDS channels, monitor bookings for savings, ensure policy compliance, achieve SLAs, and provide first-line support for mixed offline/online bookings.

Lead a global product team building automation-first, AI-assisted investigation and agent-facing tooling for AML, KYC, EDD, and sanctions screening. Define roadmap, metrics, vendor strategy, and regulatory controls to improve investigation quality, cycle time, and operational efficiency while ensuring security, privacy, and auditability.

Design and build a production-grade Legal AI platform of agentic workflows to automate high-volume legal tasks (agreement redlining, SEC filing support, governance), consolidate bots into a governed agent platform, own the institutional client agreement automation system, advise legal leadership, define make-vs-buy strategy, and serve as a pilot for deploying engineering in non-technical teams.

Lead technical strategy and architecture for Coinbase's Blockchain Platform, overseeing nodes, indexers, wallets, and asset lifecycle. Drive cross-team platform rearchitectures, enforce security and reliability standards, champion AI-driven automation, use observability to improve reliability, and represent the platform to executives to secure alignment and resources for large-scale blockchain infrastructure initiatives.

Handle inbound Long Term Care insurance calls; document interactions; research and resolve errors, contract discrepancies, and processing delays; liaise with operational teams; use computerized systems to track and troubleshoot; meet KPIs, adhere to schedules, and deliver empathetic, solution-focused customer service.

Manage relationships with third-party administrators, vendors, brokers, and Korea-based clients. Negotiate domestic and international vendor and client contracts and SLAs, monitor vendor performance, lead renewals, handle claims escalations, deliver Korean-language onboarding presentations and materials, translate portal/content, and pursue new business opportunities with brokers.

Lead architecture, modernization, and development of Group Insurance applications. Modernize mainframe monoliths into Java microservices and micro-frontends on cloud, mentor distributed Agile teams, collaborate with enterprise architecture, product owners and infrastructure, and enable test automation and integrations. Approximately 10% domestic travel.

Build and optimize backend data pipelines and calculations for 7M+ securities using Python/Django. Implement Airflow pipelines, pandas/Celery-based async calculations, database query tuning, caching, scalable data models, incident investigation, code reviews, and cross-team collaboration to ensure timely, accurate financial data.