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Top Remote Customer Success Jobs in Austin, TX
Other • Financial Services
The Customer Support Manager will lead and mentor the support team, manage schedules, monitor performance, handle technical issues, and assist with recruitment and training.
Top Skills:
MS OfficeSaas TechnologySalesforce
Healthtech • Logistics • Software
The Customer Training Specialist delivers technology training to customers, ensuring effective use of software solutions and fostering collaboration across teams.
Top Skills:
Microsoft O365SalesforceServicenowZendesk
Fintech • Payments • Financial Services
Customer Solutions Specialists assist customers with inquiries via phone, chat, or email, providing solutions and improving customer loyalty. They leverage product knowledge to empower customers and document feedback for product improvement.
Top Skills:
Customer SupportFinancial ServicesFintech
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Other
The Creator Success Lead will engage with creators to provide support and strategic guidance, track interactions, and advocate for their needs. Responsibilities include community education, product feedback, and collaboration with marketing teams to enhance creators' experiences on Kickstarter.
Top Skills:
CRM
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Assist with system level post-sales support for CIENA’s products, including troubleshooting, technical support, and customer feedback. Collaborate with senior engineers and utilize debug tools. Document and contribute to knowledge base while ensuring customer satisfaction.
Top Skills:
Data CommunicationsEthernetFiber Optic TransportIp NetworksMS OfficeOracleSunSwitching ProtocolsUnix
Software
The Customer Success Manager will guide mid-market customers through onboarding, develop success plans, conduct training, and build relationships to ensure product adoption and expansion.
Top Skills:
APIsSaaSWebhooks
Information Technology • Software
The Customer Support Associate will manage customer queries, achieve KPIs, process billing issues, and gather customer feedback to enhance services.
Top Skills:
Crm SystemsSupport Tools
Artificial Intelligence • Software
The Customer Success Manager will build and nurture relationships with partners, drive product engagement, analyze churn data, and collaborate with sales and product teams for mutual growth.
Top Skills:
Crm SystemsData WarehousingTelecom Systems
Fintech • Payments • Financial Services
Lead the Customer Support team, drive operational excellence, manage performance metrics, handle customer complaints, and develop a customer-centric culture.
Top Skills:
AvayaNiceSalesforce
Cloud • Software
The Enterprise Customer Success Manager is responsible for onboarding and supporting customers, managing relationships, ensuring satisfaction, and identifying growth opportunities in Canonical's product offerings.
Top Skills:
Cloud ComputingData ApplicationsIotJIRALinux OsMigrationNetworkingSalesforceSecurityStorage
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