Top Remote Customer Success Jobs in Austin, TX
The QHSE Global Compliance Specialist oversees global regulatory compliance in HSE, ensuring product alignment with country standards, training teams, collaborating with stakeholders, and implementing compliance processes. The role requires maintaining accurate compliance records, tracking project quality and costs, and driving improvement initiatives.
The Renewals Specialist will renew a diverse portfolio of maintenance, subscription, and SaaS renewals in an assigned territory. Responsibilities include managing renewals, driving growth during the renewal cycle, building quotes, negotiating contracts, collaborating with cross-functional teams, and forecasting renewals pipeline accurately.
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their satisfaction with the company's SaaS security solutions. You'll oversee onboarding, conduct training, monitor account health, and collaborate with sales for contract renewals, while also gathering client feedback for product improvement.
The People Experience Specialist will design and implement initiatives to enhance employee engagement and job satisfaction. Responsibilities include organizing online and offline staff events and ensuring a positive work environment by addressing the needs of employees based on Maslow’s hierarchy.
The Customer Support Specialist will deliver exceptional support to clients using HR tech solutions, focusing on global payments and payroll. Responsibilities include managing customer inquiries, troubleshooting technical issues, documenting interactions, and coordinating with internal teams. The ideal candidate will communicate effectively, resolve issues efficiently, and improve client satisfaction.
As a Customer Success Manager, you will guide clients through the implementation process of FMX software, maintaining customer relationships, documenting success stories, and configuring forms. This role involves frequent communication with customers to ensure satisfaction and adoption of services while spending about 25% of your time traveling for onsite meetings.
As a Customer Experience Associate, you will engage with customers to provide exceptional service, manage high-volume communications, troubleshoot challenges, and drive retention and community engagement initiatives. Your role will focus on ensuring customer satisfaction and contributing to the growth of Dow Janes' mission-driven community.
As a Customer Success Engineer at Orca, you will be the primary technical engineer supporting federal post-sales efforts, ensuring successful implementation and operationalization of the Orca Security platform. You will drive product adoption and validate enhancements while cultivating customer trust and sharing expertise in cloud security best practices.
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The Client Success Coordinator is responsible for managing client communications, onboarding new clients, creating programs in Salesforce, providing campaign performance feedback, and establishing processes to enhance efficiency while ensuring client satisfaction throughout their journey with TechnologyAdvice.
As a Senior Customer Success Manager, you will build strategic relationships with key accounts, drive product adoption, and collaborate with cross-functional teams to enhance platform engagement. Your role includes consulting on best practices, monitoring performance indicators, advocating for customer needs, and ensuring the efficient onboarding and renewal processes.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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