Top Remote Customer Success Jobs in Austin, TX
As a Customer Support Specialist Tier 1, you will provide assistance to customers through phone, email, and chat, addressing inquiries and troubleshooting issues related to the company's software. You will document interactions, analyze system performance, and contribute to knowledge databases while working towards performance metrics.
A Virtual Representative at AO drives business growth by promoting and selling products/services, building client relationships, and ensuring customer satisfaction. Responsibilities include customizing presentations to client needs and acting as the primary contact for inquiries.
As a Customer Experience Representative, you will support West Coast customers using precision farming technology, providing direct assistance via phone, email, and chat, coordinating field operations, and ensuring timely service delivery. Collaboration with sales for proactive account management and customer coaching on platform use are essential.
The Regional Training Specialist is responsible for training and educating customers on the Hydrafacial device and products within the assigned region. They will conduct installations, support in-person training programs, perform treatments, and maintain documentation of activities in the territory. They will collaborate with the sales and marketing teams to enhance awareness and utilization of the Hydrafacial device.
The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.
The Provider Outreach Specialist will engage healthcare providers in Florida and Georgia to promote tobacco cessation resources. Responsibilities include planning outreach activities, delivering training on tobacco interventions, managing communications and documentation, and reporting on progress. The role requires travel within the states to effectively meet with providers.
The Contracts Specialist will lead and manage the contracting and scoping process for energy efficiency projects, coordinating with various departments and stakeholders. They will write complex scopes of work, ensure compliance with approvals, collaborate with finance and legal teams, and maintain contract data in Salesforce and SharePoint.
The Partner Success Manager II at eHealth plays a critical role in managing strategic partner accounts, focusing on business growth, customer acquisition, and partner success. The manager develops strategies, builds relationships, identifies challenges, and ensures a high-quality service experience for partners, while also mentoring junior staff and addressing various technical and operational needs.
The POS Deployment Specialist will provide on-site consultation and implementation of MealSuite's POS solutions, conduct training, and develop tools for improved customer processes, while traveling up to 80% of the time across the US to support various client needs.
The Senior Customer Success Associate at Raptor Maps will lead customer relationships in the solar PV industry, ensuring successful onboarding and driving renewals and expansions. This role involves managing customer outcomes, developing success plans, and collaborating with cross-functional teams to enhance customer satisfaction and drive growth.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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