Top Remote Customer Success Jobs in Austin, TX
The Client Success Manager will cultivate client relationships, drive value, and ensure long-term satisfaction. Collaborating with sales and service teams, they will analyze client needs, provide solutions, and enhance service usage. Responsibilities include creating client deliverables, managing escalations, and tracking client satisfaction metrics.
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
As a Compliance Customer Relation Specialist, you'll support clients and drivers with DOT and FCRA regulations, conduct employment verifications, process compliance documents, and deliver outstanding customer service while maintaining knowledge of industry regulations and Foley products.
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
As a CRM Specialist, you will drive customer acquisition and retention through digital channels such as email, SMS, and push notifications. You will develop and execute CRM strategies, analyze data trends, create segmentation strategies, and manage marketing campaigns while collaborating with cross-functional teams.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
As a Manager, Customer Onboarding, you will lead a team of Onboarding Strategists, providing feedback and guidance while managing onboarding initiatives that drive customer growth. You will work cross-functionally to enhance onboarding processes, optimize tech stack, and improve customer relationships, measuring success through team performance and customer retention rates.
The Customer Success Manager at Scribe will act as the primary contact for SMB customers, focusing on onboarding, retention, and engagement. This role involves leveraging data and automation to enhance customer interactions, developing best practices, and collaborating with various teams to improve customer experiences.
The Dementia Specialist will develop medical guidelines and create content for dementia care offerings, such as intake forms and care plans. Additionally, they will work on developing outcomes dashboards and may evaluate patients in future quarters. The role focuses on incorporating technology into dementia care.
The Senior Safety Specialist is responsible for delivering professional safety and technical training related to renewable energy systems, developing training materials, and evaluating training effectiveness, while also supporting safety needs at various sites. The role includes significant travel for on-site training and requires extensive knowledge of renewable energy platforms and safety standards.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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