Top Remote Customer Success Jobs in Austin, TX
As a Multi-Client Bookkeeper, you will be responsible for maintaining accurate financial records, managing client accounts, processing transactions in QuickBooks Online, preparing payroll and sales tax returns, and ensuring timely financial reporting to empower business owners. You will interact with clients via Zoom and email to discuss their financials and provide support on various assignments.
About Collectively:
Collectively - part of the Brandtech Group (formerly You & Mr. Jones) - is the global leader in influencer marketing; combining strategy, creative, and technology to deliver the most innovative influencer work. We partner with forward-thinking brands in technology, fashion, retail, gaming, entertainment, consumer goods, and more to build deeply integrated social activation strategies...
The Protocol Specialist identifies new opportunities within cryptocurrency, collaborates with engineering teams to ship projects, researches protocols, and engages with communities. They play a key role in supporting institutions and ensuring a good experience with newer networks and digital assets.
The Technical Representative for the Core team at 1Password troubleshoots Tier 2 issues affecting customers, supports Tier 1 issues, and assists junior colleagues. The role involves diagnosing technical problems, providing effective customer support, and monitoring ticket escalations.
As an Implementation Specialist at BambooHR, you'll assist clients in onboarding HR software through effective communication, data importation, and providing insights on utilizing the software, while maintaining quality client relationships and continual learning about HR processes.
The Customer Success Manager at Trella Health will oversee customer relationships within the Provider Markets. Responsibilities include driving retention and growth, understanding customer needs, enhancing usage of solutions, managing renewals, identifying risks, and fostering stakeholder relationships.
Client Experience Specialist at One Legal, responsible for addressing and resolving client inquiries, maintaining client records, advocating for clients, and driving operational excellence. Key responsibilities include leading clients through platforms, collaborating with managers, and ensuring exceptional client service. Requirements include 2+ years in Customer Support, CRM systems experience, and SaaS knowledge. Compensation details not provided.
The Contracts Specialist will manage and administer government contracts and subcontracts, oversee financial reporting and compliance, and aid in contract proposal and review processes. Responsibilities include documentation management, financial analysis, and contract compliance oversight.
The Script Processing Representative contacts veterinary clinics to support and verify retail prescription requests, troubleshoot web order issues, escalate unresolved issues, and process nutrition prescription approvals through various communication methods.
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As a Technical Representative, you will be responsible for troubleshooting Tier 2 issues and providing support for Tier 1 problems related to 1Password's services. You'll be expected to assist customers effectively while managing support calls and ticket queues, diagnosing technical issues, and collaborating with the Core team.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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