Top Remote Customer Success & Experience Jobs in Austin, TX

Lead a global CRM team to design solutions using Microsoft Dynamics 365, manage projects, and enhance customer experiences in the semiconductor sector.

The Client and Operations Support Specialist will ensure seamless client communication, assist with operational tasks, and support mail campaigns to enhance civic participation.

The Technical Success Manager ensures customers successfully leverage the Agentic Engineering Platform through tailored success strategies, overseeing technical health, and exploring growth opportunities.

The Account & Relationship Manager builds and maintains relationships with clients, focusing on sales, renewals, and up-selling opportunities. They analyze customer usage data, conduct business reviews, and collaborate with Account Executives to optimize engagement and retention.

The Messaging Compliance Specialist ensures compliance with A2P messaging standards, addresses customer inquiries, collaborates with internal teams, and assists in product development while leveraging technical tools for efficiency.

The On-Call Benefits Enroller is responsible for assisting clients with dental plan choices during onsite enrollment events, providing information, and answering questions. Candidates need at least two years of relevant experience and must be present during standard working hours.

Manage a portfolio of Mid-Market accounts, focusing on renewals, retention, and expansion. Conduct account assessments, build relationships, and drive upsell opportunities while ensuring customer satisfaction and business growth.

The Technical Success Manager ensures customers maximize value from DataRobot's AI applications by driving adoption, monitoring usage, and providing training and enablement sessions to increase business impact.

As a Client Onboarding Manager, you will oversee the onboarding process for new clients, customizing implementation plans, leading discussions with stakeholders, configuring software, and optimizing workflows to ensure successful outcomes.

The Onboarding Consultant is responsible for managing the initial customer journey, ensuring successful onboarding and adoption of Semrush solutions, while building relationships and providing strategic recommendations.