Top Remote Customer Success & Experience Jobs in Austin, TX

The Account Manager will support Sales Account Directors by managing data analysis, client communication, and strategic account growth initiatives while collaborating with internal teams.

The Enterprise Account Manager cultivates relationships with key clients, driving revenue growth and ensuring exceptional service delivery while collaborating across teams.

Manage a portfolio of Mid-Market accounts with responsibilities for renewals, upsells, strategic relationships, and driving customer success outcomes using data-driven approaches.

The VP of Customer Support & Services will define and improve post-sales customer experience, drive satisfaction, lead support teams, and enhance service offerings across North America.

The Partner Architect - ExtraHop advises on technical solutions, conducts presentations, enables teams, and ensures successful client engagement while managing partner technologies.

The Customer Support Representative is responsible for delivering exceptional customer service, managing accounts receivables, and maintaining positive client relationships through effective communication and problem-solving.

Responsible for leading Zendesk's global certification programs, managing LMS infrastructure, and optimizing certification lifecycle operations to enhance learner experiences and drive measurable improvements.

The Manager of VMware Customer Success leads day-to-day customer success efforts focused on VMware Cloud Foundation adoption, value realization, and customer retention, ensuring effective collaboration with Sales and Services teams.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The Community Manager will build and manage the online community, engage with customers and fans, and promote the brand through social media.