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Top Remote Customer Success Jobs in Atlanta, GA
The Enterprise Onboarding & Implementation Specialist will lead the onboarding process for enterprise partners by guiding them through implementation and platform adoption. Responsibilities include streamlining workflows, developing onboarding documentation, collaborating with various teams, enhancing partner satisfaction, and tracking onboarding metrics for continuous improvement.
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The Customer Care Manager oversees an omni-channel contact center, managing both internal teams and BPO partners. Responsibilities include ensuring service level agreements are met, driving process improvements, monitoring performance metrics, and fostering a positive customer-focused culture.
The Senior Manager, Customer Success Operations will enhance tools and processes to boost productivity within the Customer Success team. Key responsibilities include optimizing processes, partnering with leadership for improvement strategies, ensuring higher user adoption rates, and managing reporting systems to track performance metrics.
As a Customer Support Associate at Speechify, you will respond to customer concerns via written tickets, manage communications through Google Calendar and email, and track performance metrics. Strong communication and organizational skills are essential for engaging with users and presenting information clearly.
The Strategy Associate assists with research design, analysis, and reporting on quantitative and qualitative projects. Duties involve questionnaire design, data collection planning, research proposal development, and quality assurance.
This position encourages candidates, especially those from underrepresented backgrounds, to apply for startup opportunities, emphasizing the importance of diversity and inclusion in the workplace. It invites individuals interested in startups to reach out for more information.
The Customer Success Manager at Athennian will advocate for clients, develop success plans, analyze metrics, and improve client engagement. Responsibilities include building relationships, driving retention, identifying growth opportunities, and managing escalations. The role emphasizes collaboration, communication, and a proactive approach to customer needs in a B2B SaaS environment.
As a Customer Success Manager at NavVis, you will drive customer engagement and success for large enterprise clients by facilitating product adoption, providing training, and acting as a bridge between customer feedback and product development. You will coordinate marketing activities, enhance workflows, and strengthen client relationships through proactive problem-solving and consultation.
The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.
The Sr. Client Quality Manager oversees Quality Manufacture, Testing, and Product Release for client products. Responsibilities include managing the quality team performance, supporting customer audits, creating quality objectives, and driving process improvements, ensuring compliance with industry regulations.
Top remote Companies in Atlanta, GA Hiring Customer Success Roles
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