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Top Remote Customer Success Jobs in Atlanta, GA
The Customer Success Manager at Athennian will advocate for clients, develop success plans, analyze metrics, and improve client engagement. Responsibilities include building relationships, driving retention, identifying growth opportunities, and managing escalations. The role emphasizes collaboration, communication, and a proactive approach to customer needs in a B2B SaaS environment.
As a Customer Success Manager at NavVis, you will drive customer engagement and success for large enterprise clients by facilitating product adoption, providing training, and acting as a bridge between customer feedback and product development. You will coordinate marketing activities, enhance workflows, and strengthen client relationships through proactive problem-solving and consultation.
The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.
The Sr. Client Quality Manager oversees Quality Manufacture, Testing, and Product Release for client products. Responsibilities include managing the quality team performance, supporting customer audits, creating quality objectives, and driving process improvements, ensuring compliance with industry regulations.
The Customer Success Manager will be responsible for client support, managing relationships through onboarding and business reviews, and ensuring clients maximize their use of Intentwise products. They will collaborate with various teams to resolve client issues and stay updated on industry advancements.
In this role, the Senior Manager of Customer Support will lead DeleteMe's Privacy Operations team, focusing on coaching representatives, managing KPIs, developing support strategies, and overseeing customer interactions through various channels to enhance satisfaction and operational efficiency.
As an Enterprise Customer Success Manager, you will manage relationships with Enterprise and large mid-market customers, drive customer adoption, identify growth opportunities, and minimize churn. You will provide actionable insights, collaborate with cross-functional teams, and mentor junior Customer Success Managers while ensuring compliance with company best practices.
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their adoption of the product and identifying growth opportunities. You'll work cross-functionally to resolve client issues and document interactions using tools like Salesforce and Asana, providing data insights and feedback to enhance processes while mentoring entry-level team members.
The Customer Success Manager will develop strategies for customer growth and retention, manage long-term relationships, analyze customer feedback, drive issue resolution, and collaborate with cross-functional teams to enhance product offerings based on market needs.
The Associate Director, Client Experience will bridge strategic leadership and operational management, developing key client relationships and managing cross-functional teams. Responsibilities include overseeing media campaigns, ensuring client satisfaction, providing strategic solutions, and contributing to client growth through effective communications and financial acumen.
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