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Top Remote Customer Success Jobs in Atlanta, GA
The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.
The Strategy & Operations Manager, Client Success will collaborate with client success leadership to enhance team effectiveness through annual planning, performance metric measurement, and operational improvements. This role includes strategic tasks like capacity modeling, quota setting, operation pacing, and designing a customer health score model to aid in client launches and retention.
As a Leave Specialist, you will manage the leave of absence process for employees, ensuring clear communication, organization, and problem-solving support throughout. You will collaborate with internal payroll teams, gather customer feedback, and strive for continuous process improvements to enhance efficiency and customer satisfaction.
The Content & Copywriting Specialist at Appspace will create engaging written content for a B2B audience, optimize it for SEO, and collaborate with various teams to support marketing goals. Responsibilities include content creation, management, and performance analytics, alongside staying updated on industry trends.
As an Enterprise Customer Success Manager at Suki, you will lead the implementation and adoption of AI voice solutions, maintaining strong client relationships and ensuring success metrics are achieved. Responsibilities include onboarding, performance reviews, and collaborating with internal teams to enhance user satisfaction.
As a Customer Success Associate, you will manage relationships and provide consultative services to healthcare clients. Responsibilities include conducting business reviews, training users on Clarify’s products, overseeing customer engagement, and identifying upsell opportunities. Strong project management, problem-solving skills, and knowledge of healthcare environments are essential for success in this role.
As a Customer Success Manager at Cartwheel, you will build relationships with Arizona school districts, driving their success and ensuring excellent collaboration with the Cartwheel team. Your role involves managing school district partnerships, providing strategic guidance, and working closely with clinical leads to support mental health initiatives. You will contribute to developing the program and ensure alignment with statewide educational goals.
The Implementation Specialist facilitates client migrations to a new SaaS platform, ensuring customer satisfaction by executing project plans, collaborating with teams, and addressing technical challenges during the migration. They monitor project progress, provide training, and collect client feedback to enhance migration processes.
The Enterprise Onboarding & Implementation Specialist will lead the onboarding process for enterprise partners by guiding them through implementation and platform adoption. Responsibilities include streamlining workflows, developing onboarding documentation, collaborating with various teams, enhancing partner satisfaction, and tracking onboarding metrics for continuous improvement.
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The Customer Care Manager oversees an omni-channel contact center, managing both internal teams and BPO partners. Responsibilities include ensuring service level agreements are met, driving process improvements, monitoring performance metrics, and fostering a positive customer-focused culture.
Top remote Companies in Atlanta, GA Hiring Customer Success Roles
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