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Top Remote Customer Success Jobs in Atlanta, GA
The Support Representative will assist clients by addressing their needs through phone, email, and live chat interactions. Responsibilities include providing answers to product questions, building relationships with customers, and utilizing CRM software to deliver excellent support and service metrics. The role involves recommending products based on client needs and participating in training for personal development.
The Jr. Customer Support Engineer will create and manage document templates on our platform, collaborate with team members, and ensure high-quality client support. This entry-level role provides extensive training for those eager to start a technical career.
The Client Relations Specialist is responsible for onboarding new clients, managing client support cases, designing client growth strategies, and ensuring client retention and satisfaction in the home improvement sector. This role involves strategic relationship management and effective communication with clients regarding their lead generation services.
The Customer Support Specialist assists process servers by addressing inquiries, resolving issues, and overseeing case distribution. Responsibilities include monitoring server status and ensuring timely order dispatch using the in-house Skye application while collaborating with the team to identify inefficiencies.
As a Customer Success Manager at HumanSignal, you'll own enterprise accounts to ensure clients achieve their business goals, build relationships, and guide customers in utilizing the software effectively. You'll be responsible for the customer lifecycle from onboarding to renewal and work collaboratively to expand existing accounts.
The Field Tech Implementations Consultant will be the primary contact for troubleshooting and resolving technical issues in client environments, collaborating with various teams to support connectivity and peripheral devices, and ensuring smooth implementations and configurations for clients.
As a Deliverability and Compliance Specialist, you will ensure Kit's email deliverability, provide high-quality support for deliverability-related issues, and create educational content. You will monitor accounts for compliance, assist with audits, collaborate with the support team and product engineers, and engage with the community to enhance Kit's reputation in email deliverability.
The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.
The Technical Support Engineer II acts as the primary contact for Outset customers, providing technical and clinical support post-sales. They troubleshoot product issues, document resolutions in Salesforce, and collaborate with various teams to ensure customer satisfaction while adhering to process standards.
As a Customer Support Manager, you will lead and grow a high-performing team, ensuring exceptional customer support for a digital experience and virtual events SaaS platform. You will manage performance, resolve critical issues, and build strong relationships across departments while maintaining customer satisfaction and adherence to SLAs.
Top remote Companies in Atlanta, GA Hiring Customer Success Roles
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