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Top Remote Customer Success Jobs in Atlanta, GA

7 Days Ago
United States
Remote
522 Employees
44K-62K Annually
Junior
522 Employees
44K-62K Annually
Junior
Software • Financial Services
The Billing Specialist will manage customer invoicing within Oracle NetSuite, provide billing support to clients, and ensure accurate inputs for billing processes. Responsibilities include resolving accounts receivable issues, processing invoices timely, and utilizing systems like SalesForce for billing information. Strong communication and detail-oriented skills are needed.
7 Days Ago
USA
Remote
684 Employees
Mid level
684 Employees
Mid level
AdTech
The Customer Success Manager will manage the full campaign life cycle for digital products, focusing on programmatic advertising. This role involves client support, collaboration with operations teams, identifying urgent situations, and crafting strategic solutions for clients. Training and mentoring team members on best practices is also a key responsibility.
7 Days Ago
United States
Remote
946 Employees
Senior level
946 Employees
Senior level
Security
The Sr. Renewals Specialist is responsible for managing and renewing subscription contracts for the US federal government, ensuring compliance with government regulations, negotiating contract terms, building relationships with budget holders, and improving customer engagement throughout the renewal cycle.
7 Days Ago
USA
Remote
420 Employees
Junior
420 Employees
Junior
Marketing Tech • Software
The Analytics Services Manager will provide insights and data management solutions to Invoca customers by analyzing large data sets, presenting actionable insights, and auditing data for accuracy. The role involves working collaboratively with various teams to ensure the effective use of Invoca's analytics platform.
7 Days Ago
United States
Remote
397 Employees
Senior level
397 Employees
Senior level
Edtech
The Contract Specialist at Colibri is responsible for drafting, reviewing, and managing a wide range of contractual agreements, particularly in healthcare. This role involves collaboration with legal and procurement teams to ensure compliance and timely contract preparation, problem resolution, and maintenance of contract databases. The ideal candidate should possess strong organizational and analytical skills with extensive contract management experience.
7 Days Ago
United States
Remote
350 Employees
Junior
350 Employees
Junior
Mobile • Security • Software • Cybersecurity
The Customer Success Manager at Keeper will manage an established client base aimed at growing revenue through contract renewals and upsells, while ensuring client satisfaction by establishing business and technical goals. The role involves building relationships with customers, troubleshooting software challenges, and promoting best practices in cybersecurity solutions.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
7 Days Ago
US
Remote
18 Employees
Senior level
18 Employees
Senior level
Software
The Customer Success Manager at Overstory is responsible for managing customer relationships throughout their lifecycle, from onboarding to contract renewal. This role includes understanding customer needs, coordinating with technical teams, and influencing product roadmaps. The manager will oversee multiple accounts, primarily in Latin America and the US, ensuring customer satisfaction and success with Overstory's solutions.
7 Days Ago
United States
Remote
107 Employees
Junior
107 Employees
Junior
Digital Media
The Enterprise Support Specialist at SoundStack provides technical support to VIP partners, manages support tickets, facilitates customer onboarding, ensures adherence to SLAs, and conducts training sessions. The role involves proactive monitoring of services and effective communication with stakeholders.
8 Days Ago
United States
Remote
1,190 Employees
80K-123K Annually
Senior level
1,190 Employees
80K-123K Annually
Senior level
Big Data • Cloud • Marketing Tech • Social Impact • Software
As a Technical Account Manager, you will provide technical support to strategic customers, manage technical workflows, optimize configurations, and ensure success with the LiveRamp product suite. You will collaborate with internal teams, address system issues, and educate customers on technical capabilities, while maintaining documentation and managing customer relationships.
8 Days Ago
United States
Remote
226 Employees
Senior level
226 Employees
Senior level
Software
As a Staff Customer Success Manager at Acceldata, you will manage a portfolio of clients, fostering long-term relationships and driving product adoption to maximize value. Responsibilities include measuring customer success, collaborating on success plans, overseeing renewals, and addressing customer needs effectively. You will engage with various stakeholders, conduct business reviews, and advocate for customers while aiming to reduce churn and increase usage of the platform.
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