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Top Remote Customer Success Jobs in Atlanta, GA
The Billing Specialist will manage customer invoicing within Oracle NetSuite, provide billing support to clients, and ensure accurate inputs for billing processes. Responsibilities include resolving accounts receivable issues, processing invoices timely, and utilizing systems like SalesForce for billing information. Strong communication and detail-oriented skills are needed.
The Customer Success Manager will manage the full campaign life cycle for digital products, focusing on programmatic advertising. This role involves client support, collaboration with operations teams, identifying urgent situations, and crafting strategic solutions for clients. Training and mentoring team members on best practices is also a key responsibility.
The Sr. Renewals Specialist is responsible for managing and renewing subscription contracts for the US federal government, ensuring compliance with government regulations, negotiating contract terms, building relationships with budget holders, and improving customer engagement throughout the renewal cycle.
The Analytics Services Manager will provide insights and data management solutions to Invoca customers by analyzing large data sets, presenting actionable insights, and auditing data for accuracy. The role involves working collaboratively with various teams to ensure the effective use of Invoca's analytics platform.
The Contract Specialist at Colibri is responsible for drafting, reviewing, and managing a wide range of contractual agreements, particularly in healthcare. This role involves collaboration with legal and procurement teams to ensure compliance and timely contract preparation, problem resolution, and maintenance of contract databases. The ideal candidate should possess strong organizational and analytical skills with extensive contract management experience.
The Customer Success Manager at Keeper will manage an established client base aimed at growing revenue through contract renewals and upsells, while ensuring client satisfaction by establishing business and technical goals. The role involves building relationships with customers, troubleshooting software challenges, and promoting best practices in cybersecurity solutions.
The Customer Success Manager at Overstory is responsible for managing customer relationships throughout their lifecycle, from onboarding to contract renewal. This role includes understanding customer needs, coordinating with technical teams, and influencing product roadmaps. The manager will oversee multiple accounts, primarily in Latin America and the US, ensuring customer satisfaction and success with Overstory's solutions.
The Enterprise Support Specialist at SoundStack provides technical support to VIP partners, manages support tickets, facilitates customer onboarding, ensures adherence to SLAs, and conducts training sessions. The role involves proactive monitoring of services and effective communication with stakeholders.
As a Technical Account Manager, you will provide technical support to strategic customers, manage technical workflows, optimize configurations, and ensure success with the LiveRamp product suite. You will collaborate with internal teams, address system issues, and educate customers on technical capabilities, while maintaining documentation and managing customer relationships.
As a Staff Customer Success Manager at Acceldata, you will manage a portfolio of clients, fostering long-term relationships and driving product adoption to maximize value. Responsibilities include measuring customer success, collaborating on success plans, overseeing renewals, and addressing customer needs effectively. You will engage with various stakeholders, conduct business reviews, and advocate for customers while aiming to reduce churn and increase usage of the platform.
Top remote Companies in Atlanta, GA Hiring Customer Success Roles
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