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Top Remote Customer Success Jobs in Atlanta, GA
As the Head of Customer Success, you will lead the Customer Success team, focusing on maximizing client retention, enhancing customer satisfaction, and driving operational excellence. You will collaborate with executive leadership to align goals, advocate platform requirements, and establish strong relationships with clients and stakeholders.
The Customer Success Executive will enhance customer satisfaction and drive revenue growth by managing client relationships, overseeing project delivery, and providing innovative solutions. Responsibilities include account management, conducting business reviews, and ensuring contract renewals, while acting as a strategic advisor to clients and engaging with internal teams to address customer needs.
The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.
As a Client Success Manager at Array, you will manage and grow a portfolio of high-value accounts, develop strategies to achieve client goals, and work cross-functionally with teams to customize solutions. You are responsible for client health, retention, and driving revenue growth.
The Group Facilitator at Charlie Health will conduct remote group sessions, fostering client engagement and ensuring adherence to best practices. Responsibilities include meeting established check-in protocols, documenting treatment notes timely, collaborating with the care team, and maintaining professional ethics. The ideal candidate is empathetic, well-versed in various therapeutic modalities, and available for late afternoon and evening sessions to support adolescent and young adult clients.
As a Technical Support Specialist, you will provide troubleshooting assistance for Aura's software, manage customer inquiries through various channels, escalate complex issues, and document interactions. You'll utilize tools like Salesforce and JIRA, and assist with data requests, ensuring customer satisfaction with strong communication and problem-solving skills.
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The Client Success Coordinator at TechnologyAdvice serves as the main contact for assigned accounts, ensuring excellent client experiences from onboarding to product delivery. Responsibilities include maintaining client communication, managing campaigns, utilizing Salesforce, and providing strategic guidance based on client feedback and performance.
The Coding Specialist at Evergreen Nephrology will accurately code diagnoses from healthcare documentation, ensuring compliance with regulations. This role involves communication with healthcare providers for clarification, maintaining documentation quality for billing, and participating in audits and education initiatives.
The Customer Success Manager acts as the main contact for clients, guiding them through post-sale deployments particularly in Azure. Responsibilities include managing customer accounts, facilitating meetings, and ensuring customer satisfaction by resolving technical issues with the help of internal teams.
As a Customer Support Representative, you will respond to customer inquiries, troubleshoot payment-related issues, and ensure a positive experience for users of the payment platform. You'll collaborate with teams to identify process improvements, gather customer feedback, and help users maximize the platform's benefits. Excellent communication and problem-solving skills are crucial. A focus on continuous service improvement is essential for maintaining high customer satisfaction.
Top remote Companies in Atlanta, GA Hiring Customer Success Roles
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