Top Remote Customer Success & Experience Jobs in Atlanta, GA

Partner with life sciences customers to implement and optimize Veeva Vault CRM: lead discovery workshops, design solutions, manage build/test/deploy, coordinate workstreams, and plan post-go-live support to drive customer success.

The Associate Safety Consultant is responsible for supporting construction projects by ensuring safety compliance, conducting audits, and educating stakeholders on EHS practices.

Manage dealership accounts by prospecting, building relationships, analyzing markets, and promoting the brand to enhance automotive finance growth.

Lead and manage a Client Services team delivering eDiscovery projects; serve as primary client liaison, ensure service delivery, resolve complex issues, manage budgets/forecasting, drive process improvements, and develop subject-matter expertise in client tools.

The role involves analyzing liability claims, managing general liability claims, driving early resolutions, and maintaining relationships with clients and brokers.

The Content Management Associate handles internal queries, updates the knowledgebase, communicates with agencies, and collaborates on research and training efforts.

Manages a portfolio of customer accounts throughout onboarding, adoption, engagement, renewal, and retention activities. Monitors customer health and usage, identifies risks, supports business reviews, and coordinates customer needs with internal teams. The role maintains CRM and customer success records, supports renewal and expansion opportunities, and provides informal guidance to less-experienced representatives. It is a senior individual contributor role without formal people-management responsibility.

The Customer Success Specialist guides clients through onboarding, provides technical setup support, ensures successful self-touring implementation, and leads training programs while maintaining strong client relationships.

Serve as primary contact for a portfolio of PEO clients, delivering payroll, platform, reporting, HR and benefits support, triaging issues, ensuring satisfaction and retention, and leveraging specialist teams for escalations.

Lead strategic success and adoption for a portfolio of higher-education and government Workday customers. Build C-level relationships, drive deployment and post-production adoption, position upsell opportunities, create Success Plans, resolve escalations, and coordinate internal and partner teams to ensure customer satisfaction, subscription retention, and revenue growth. Advocate product value, guide complex multi-institution deployments, and enable customer self-sufficiency.