Top Remote Customer Success & Experience Jobs in Atlanta, GA

The Principal will lead strategies for new business, engage with C-suite clients, and architect outcomes-based solutions for Danaher's diagnostic partnerships, leveraging sales and consulting experience.

Lead end-to-end implementations of cloud-based CMMS/EAM solutions: gather requirements, design workflows, configure systems, integrate with SAP and other systems via APIs, test, train users, provide ongoing support, and manage project plans to ensure timely delivery and client adoption.

The Customer Experience Representative manages inbound customer calls on underwriting and billing issues, providing personalized solutions, and collaborates across teams to enhance customer outcomes.

Lead and grow a client success organization to drive renewals and upsells. Hire, coach, and evaluate teams; develop strategy, improve client satisfaction, collaborate cross-functionally, and meet regional renewal and growth targets while attending events and customer meetings.

The Senior Clinical Research Associate manages monitoring for cardiovascular clinical trials, ensuring compliance with FDA regulations and guiding teams to resolve site issues effectively.

The Lead Partnership Executive will develop enterprise partnerships, drive business development, engage C-suite leaders, create workforce solutions, and coach account teams to promote WGU's educational mission.

Manage technical relationships with financial partners, lead integrations and onboarding, track SLAs and partner performance, coordinate incident resolution, drive cross-functional improvements, provide partner training and collect feedback to influence product and operational changes.

The Solution Specialist will manage Breg Solutions programs, facilitate communication, oversee technical implementations, provide client training, and ensure excellent customer service.

TaskUs is seeking referrals for various roles in digital customer experience, risk and response, AI operations, and support operations. Candidates must be at least 18 and preferably have a high school diploma or equivalent. Prior experience in fast-paced environments is required, and applicants must have a referral from a current TaskUs team member.

Lead strategic delivery and governance for complex AI implementations in insurance, acting as a trusted advisor to senior stakeholders. Drive adoption, measure ROI, secure renewals and expansion, influence product strategy, mentor CEMs, and manage cross-functional risks and escalations.