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Top Remote Customer Success Jobs in Atlanta, GA
As a Carbon Technical Partner, you will manage customer support for Carbon’s innovative products, resolving technical issues while ensuring exceptional customer experiences. You’ll serve as the main contact for assigned customers, conduct training, diagnose issues, and communicate effectively across teams. The role requires flexibility and adaptability to meet customer needs amid a fast-paced environment, with up to 30% travel expected for training.
In this role, you will be responsible for interacting with customers, enhancing their experience with Shift5's products, and finding solutions to complex problems. You will also serve as a mini-CTO for deployments and travel to customer sites regularly.
The Client Strategy Lead will analyze ROI and optimize client engagements, leveraging data analysis from SQL and Excel, managing key projects, and supporting operational efficiencies. The role emphasizes relationship-building and strategic insights to enhance partnerships within Beam's mission-driven brand network.
The Scaled Customer Success Manager will manage high-volume accounts, ensuring smooth onboarding and customer satisfaction while identifying growth opportunities. The role involves upselling and cross-selling within existing accounts, using strategic communication and relationship-building skills to enhance customer engagement and retention.
As a Technical Lead at Smartsheet, you will serve as a subject matter expert within a support pod, resolving technical issues and managing escalations. You will provide mentorship, oversee day-to-day operations, and collaborate with engineering to improve customer support processes. Your role includes a focus on improving customer and agent experiences, technical consulting, and ensuring the team meets service level agreements.
As a Client Partner at 10Pearls, you will drive business growth by managing client relationships, understanding their needs, and negotiating contracts. You'll work to build strong connections in the financial services and healthcare sectors while collaborating with executive teams to pursue new business opportunities and enhance customer success initiatives.
In this role, you will guide customers through their onboarding journey, tailoring the process to their specific needs. You will address customer concerns, monitor satisfaction, and collaborate with internal teams to ensure effective onboarding and foster strong customer relationships.
DMi is seeking proactive individuals who are passionate about joining a dynamic team environment. Candidates are encouraged to submit their resumes even if a specific position is not available, reflecting the company's commitment to growth and inclusion. The workplace values camaraderie, professional development, and employee well-being, offering various benefits to create a supportive and engaging work atmosphere.
As a Senior Technical Success Manager at Imply, you will manage a portfolio of strategic accounts, driving adoption and expansion of the Imply platform. You will onboard new customers, identify their business needs, and collaborate with cross-functional teams to ensure successful implementation and growth. Your role also involves gathering product feedback and developing domain expertise through customer collaboration.
As a Customer Success Manager, you will partner with customers to help them achieve their goals using the Instrumentl platform, focusing on onboarding, engagement, retention, and account growth. Your role will involve fostering relationships, evaluating account performance, and collaborating with teams to enhance customer experience.
Top remote Companies in Atlanta, GA Hiring Customer Success Roles
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