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Top Remote IT Support & Helpdesk Jobs in Atlanta, GA
Artificial Intelligence • Healthtech
The IT Ops Manager will manage all IT operations including systems administration, vendor management, security operations, and compliance in a hands-on capacity.
Top Skills:
Google WorkspaceIamMdmRipplingSaas ManagementSso
Fintech • Payments • Financial Services
Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.
Top Skills:
DatadogDynatraceGrafanaItilItsmSplunk
Information Technology
Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.
Top Skills:
Application Client Tools On Vdi Images/PoolsCdrl DocumentationJIRAMicro Focus Alm OctaneMicrosoft Windows ServerStigVmware Vdi
Information Technology • Software
Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.
Top Skills:
EcpHcmPayrollSAPServicenow
Software • Automation
Manage and optimize SAP Sybase ASE environments: install/patch, tune performance, run backups/recovery, manage security and replication, troubleshoot production issues, perform migrations, participate in on-call rotation, and document resolutions while collaborating with cross-functional teams.
Top Skills:
Database Monitoring ToolsLinuxSap Sybase Adaptive Server Enterprise (Ase) 12.X-16.0Sybase Replication Server
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Biotech
Support Global TMF Management & Records with eTMF system tasks, reporting, UAT, user support, and documentation. Assist with metrics analysis, ticket triage, dashboard maintenance, and process improvement under close supervision in a regulated pharmaceutical environment.
Top Skills:
Adobe AcrobatEtmfExcelMs WordOutlookProject Management SoftwareSmartsheetVeeva Clinical Vault
Information Technology • Energy
Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.
Top Skills:
Jira Service ManagementServicenowZendesk
Information Technology • Consulting
Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.
Top Skills:
Upm
Healthtech • Pharmaceutical
The IT Operations Intern will support technical activities, assist with IT service requests, and learn about IT management in a collaborative, remote-first environment.
Top Skills:
Collaboration PlatformsDocumentation ToolsIt Service ManagementTicketing Systems
Real Estate • Financial Services • PropTech
The internship provides exposure to IT operations, focusing on ServiceNow platform support, documentation, problem solving, and collaboration with professionals.
Top Skills:
It InfrastructureNetworkingServicenowSystem Administration
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Top remote Companies in Atlanta, GA Hiring Operations & Support Roles
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