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Top Remote IT Support & Helpdesk Jobs in Atlanta, GA
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The ITAM Analyst manages software/hardware life cycles, ensures compliance, manages software renewals, and collaborates with stakeholders for IT asset inventories and reporting.
Top Skills:
Servicenow
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
APIsBizflowDeployment PipelinesPegaSalesforceSalesforce Service CloudSplunk
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Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Biotech
Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.
Top Skills:
Diagnostics Laboratory InstrumentationMS OfficeNetwork Communication
Information Technology
Responsible for maintaining and enhancing Sevaa's hosting infrastructure, designing DevOps pipelines, and ensuring documentation accuracy.
Top Skills:
ApacheCentosCloudflareCloudlinuxCpanelCsfDrupalGitlabIptablesMariadbMemcacheModsecurityMySQLNginxPagerdutySnortStackpathStatuscakeSyslogUbuntuWordpressZabbix
Artificial Intelligence • Information Technology • Consulting
The Regional IT Operations Manager oversees data center operations, ensuring performance and reliability while managing IT managers and optimizing processes.
Top Skills:
Data Center TechnologiesEnterprise Networking EquipmentGpu-Based EnvironmentsHigh-Performance ComputingItilItsmServer Hardware
Cloud • Fintech • Insurance • Software
The Vice President of Global Application Support leads the SaaS application support function, managing teams across multiple levels to ensure operational excellence and customer satisfaction. Responsibilities include strategy implementation, performance management, incident resolution, and collaboration with other departments.
Top Skills:
DevOpsItilJIRAServicenowSreZendesk
Top remote Companies in Atlanta, GA Hiring Operations & Support Roles
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