Top Remote IT Support & Helpdesk Jobs in Atlanta, GA

Provide technical support to customers, troubleshoot issues, liaise with teams for resolutions, and manage case documentation effectively in a remote setting.

As a Sr. Advisor in IT Supplier Management Office, drive service outcomes by managing IT processes like PO processing, asset management, and operational reporting, enhancing efficiency using data-driven decisions.

Provide day-to-day support for Kinaxis systems, troubleshoot user issues, assist with system maintenance, gather business needs, train end users, and support continuous improvement initiatives.

As an IT Support Analyst II, you will provide technical support to employees, troubleshoot complex IT issues, maintain documentation, and track support metrics.

The Capacity Manager is responsible for ensuring sufficient capacity and performance of IT infrastructure, monitoring trends, developing capacity plans, and supporting incident management in a 24x7 environment.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.

Provide technical support and development of applications for monitoring child development programs. Role includes software maintenance and technical assistance.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.

The Frontline Technical Services Manager oversees the service desk team, ensuring exceptional service delivery, technical guidance, and operational management, while fostering team development and client relationships.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.