Top Remote IT Support & Helpdesk Jobs in Atlanta, GA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The ITAM Analyst manages software/hardware life cycles, ensures compliance, manages software renewals, and collaborates with stakeholders for IT asset inventories and reporting.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

This role involves managing the IT audit program, overseeing audit team members, and collaborating with stakeholders to ensure effective risk management and compliance in technology-related areas.

Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.

Responsible for maintaining and enhancing Sevaa's hosting infrastructure, designing DevOps pipelines, and ensuring documentation accuracy.

The IT Operations Manager oversees daily operations, ensuring compliance and stability of government payment systems, while leading incident response and cross-functional coordination.