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Top Remote IT Support & Helpdesk Jobs in Atlanta, GA
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
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Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.
Top Skills:
Microsoft Windows ServerPowershellSQLSql Server Management StudioVbscript
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
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Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
Information Technology
Provide technical support to customers, troubleshoot issues, liaise with teams for resolutions, and manage case documentation effectively in a remote setting.
Top Skills:
APIsAtlassianAWSConfluenceItilJIRAJSONMongoDBMs Sql ServerRestServicenowSftpSoapWeb ServicesXML
Reposted 7 Days AgoSaved
Healthtech
As a Sr. Advisor in IT Supplier Management Office, drive service outcomes by managing IT processes like PO processing, asset management, and operational reporting, enhancing efficiency using data-driven decisions.
Top Skills:
AIAutomation ToolsIt Asset ManagementMetrics And DashboardsProcurement Workflows
Reposted 12 Days AgoSaved
Biotech
Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.
Top Skills:
Diagnostics Laboratory InstrumentationMS OfficeNetwork Communication
Information Technology
Responsible for maintaining and enhancing Sevaa's hosting infrastructure, designing DevOps pipelines, and ensuring documentation accuracy.
Top Skills:
ApacheCentosCloudflareCloudlinuxCpanelCsfDrupalGitlabIptablesMariadbMemcacheModsecurityMySQLNginxPagerdutySnortStackpathStatuscakeSyslogUbuntuWordpressZabbix
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