Top Remote Operations & Support Jobs in Atlanta, GA

The Special Education Case Manager develops and implements IEPs, ensures compliance with IDEA, evaluates student assessments, communicates with families, and collaborates with staff to support students' educational needs.

Provides technical oversight for complex corporate claims, including reserve and settlement authority, TPA compliance, quality assurance, and liability file handling. Develops and enforces claims policies and procedures, leads issue-resolution projects, assesses training needs, and coaches claims staff. The role also supports compliance activities, evaluates work quality, improves claim-handling outcomes, and ensures adherence to applicable laws, standards, and company ethics requirements.

Manages resource deployment for a consulting practice, matching employees to client projects while balancing utilization, employee growth, client outcomes, and business metrics. Analyzes staffing data and project pipelines, forecasts supply and demand, resolves conflicts, advises leadership on staffing solutions, and partners with Talent Acquisition and practice leaders. Leads staffing meetings, provides trend insights, maintains deployment tools and reporting, and develops staff. Travel is less than 10%.

Administer and optimize Microsoft Dynamics 365, Dataverse, and related marketing technology platforms. Configure applications, workflows, security, integrations, data quality processes, releases, testing, and automation. Manage incidents and enhancements, monitor platform health, assess Microsoft updates, support compliance, and provide advanced user support and training. Partner with technical and business teams to improve functionality, adoption, reliability, and responsible use of AI capabilities.

Leads Quality Assurance, Training, Customer Success Specialist, Knowledge Management, and Escalations functions within a contact center. Manages and develops teams, oversees training and quality programs, analyzes performance trends, supports escalations, maintains knowledge systems, and drives automation, AI-enabled support tools, continuous improvement, operational readiness, and customer experience excellence.

Administer and optimize Adobe Workfront across production, preview, and sandbox environments. Manage users, permissions, custom forms, templates, workflows, integrations, reporting, dashboards, and governance. Partner with project, resource, marketing, and technology stakeholders to improve advertising workflows and connect Workfront with Adobe platforms. Lead release management, change control, training, audits, and Center of Excellence activities while supporting data security, resource planning, and operational efficiency.

Provides inbound phone support for insurance customers, including policy servicing, updates, billing inquiries, account maintenance, and general questions. Documents interactions, researches concerns, navigates multiple systems, follows compliance and quality standards, and transfers customers to licensed agents when needed. This remote role requires Georgia residency, reliable cable or fiber internet, a distraction-free workspace, and scheduled-shift availability.

General application for Earth’s talent community, with potential opportunities across care and family services, licensed funeral services, facility operations and transportation, sales, marketing, product, engineering, design, finance, people, and operations. Applicants should demonstrate warmth, curiosity, a builder’s mindset, and commitment to serving families during meaningful life moments. Applications are retained and reviewed for future openings.

Unpaid SkillBridge internship for active-duty U.S. service members in their final 12 months of service. Participants gain hands-on exposure to business operations, supply chain, logistics, sales, facilities, maintenance, HR, and corporate support functions while developing leadership, communication, problem-solving, and continuous-improvement skills through mentorship and project participation.

Leads digital reporters across an assigned region, overseeing onboarding, coaching, licensing, performance management, quality assurance, timecards, expenses, and compliance. Partners with field offices, transcription teams, and internal stakeholders to resolve quality issues, maintain reporter profiles, deliver training, and improve service delivery, accuracy, engagement, retention, and on-time completion.