Top Remote Operations & Support Jobs in Atlanta, GA

Administer the enterprise Procore platform, including configuration, governance, licensing, integrations, data quality, reporting, dashboards, and user support. Lead standards, rollouts, training, change management, and process improvements across construction and facilities teams. Develop Power BI and DAX analytics, support SAP S/4HANA integrations, manage vendors, assess platform enhancements, and advise leadership on roadmap, risks, compliance, and AI-enabled capabilities. The role is fully telecommuting with travel of up to 25%.

Coordinates fellowship education programs, events, logistics, communications, learning materials, alumni resources, calendars, and operational priorities. Maintains and analyzes program data, creates basic visualizations, supports cross-functional projects, and helps deliver a strong experience for fellows and alumni.

Design, implement, and improve Monarch's leadership operating system and planning cadences. Own quarterly and annual planning mechanics, drive execution of cross-functional priorities, build documentation and artifacts to scale execution, and partner with founders and leaders to remove friction and improve decision-making.

Provide technical support for web-based platforms, hardware, software, networking, communication systems, and end-user environments. Diagnose and resolve client issues through Zoom and phone support, assist users with solutions, document procedures and standards, and contribute to IT projects and service improvements. Support includes SaaS applications, operating systems, browsers, TCP/IP, Microsoft products, macOS, and peripherals while delivering strong customer service.

Lead and operate revenue systems, owning HubSpot administration, integrations, pipeline hygiene, forecasting, deal desk/pricing, and enablement. Partner with sales, solutions architecture, finance, and legal to document GTM processes, run forecast cadence, and improve CRM adoption and data-driven pipeline reliability.

The Executive Assistant will manage calendars, support personal organization, handle client relations, maintain operational efficiency, and facilitate effective communication for the founders of Linear Agency.

Provides remote customer support for insurance damage claims by phone and email. Responsibilities include managing customer care tickets, resolving service issues, answering claims questions, escalating cases, following communication procedures, prioritizing work, and documenting account information. The role requires strong communication, active listening, computer proficiency, multitasking, and adaptability. Customer service experience and familiarity with insurance claims are preferred or required depending on interpretation of the posting.

Manage global operational risk programs including risk engineering, property loss prevention, and business resilience. Partner with stakeholders and vendors to drive governance, compliance, audits, remediation, data analysis, and program deployment to reduce loss and ensure business continuity across manufacturing and supply chain operations.

Provides first-level remote support for Aurora Document software through phone, email, and web channels. Troubleshoots application and service issues, manages cases through resolution, documents problems, escalates complex issues, monitors support queues, and maintains product knowledge. The role may assist with hardware performance monitoring, knowledge sharing, and customer installations or training at financial institutions.

Provide first-line IT support for retail stores and warehouse teams by managing tickets, resolving Tier I issues, troubleshooting POS, devices, printers, connectivity, and SaaS applications, and escalating complex problems. Manage user onboarding, offboarding, access audits, outages, security systems, gift cards, and alarm footage. Monitor ticket trends, develop self-service resources, support training, and contribute to special projects while delivering responsive customer service.