Top Remote Operations & Support Jobs in Atlanta, GA

Serve as primary contact for royalty/interest owners: respond to inquiries, research and resolve ownership issues, maintain ownership records, coordinate stakeholder communications, and produce audit-ready letters and reports on project timelines.

Provides on-site systems administration and financial application support for an Air Force comptroller unit. Responsibilities include configuring and patching workstations, troubleshooting hardware, software, network, telecommunications, and financial application issues, administering SharePoint and Portal content, managing IT assets and equipment accountability, supporting continuity procedures, and coordinating escalations with help desks and government technical teams.

Provides executive-level administrative support to the Chief of Protocol and S/CPR leadership. Coordinates calendars, meetings, travel, correspondence, briefings, reports, protocol events, records, deadlines, and stakeholder communications. Handles sensitive information, prepares executive materials, maintains tracking and budget documents, supports operational planning, and may guide other administrative personnel. The role requires advanced Microsoft Office proficiency, strong organizational and communication skills, and TS/SCI clearance.

Manage and optimize ERP environments and multi-module integrations, evaluate and apply software releases, perform advanced SQL/database troubleshooting, identify system improvements, and serve as Salesforce Data Cloud admin handling data integration, modeling, quality, governance, and deployments while training and supporting users.

Provides empathetic, efficient customer support across multiple channels; documents interactions in CRM software; analyzes issues and proposes solutions; applies product knowledge to educate users; shares customer feedback and sentiment trends; develops support documentation; and supplies scenario-based input to train AI systems. Requires at least three years of professional customer support experience, strong communication and problem-solving skills, CRM proficiency, and experience managing complex cases.

Performs standard and advanced secretarial and administrative duties under general supervision. Supports a manager or senior manager, completes independent project assignments, and applies department practices and district policies and procedures.

Performs standard and advanced secretarial and administrative duties under general supervision. Supports a manager or senior manager, completes independent project assignments, and applies knowledge of departmental practices and district policies and procedures.

Leads Wrike’s global GTM Operations function across Sales, Customer Success, and Marketing. Responsibilities include revenue planning, quota allocation, territory design, capacity modeling, retention and growth program management, executive operating cadences, commercial governance, and deal-process optimization. The role manages a global team of up to 15 operations partners and analysts while advising executive leadership on SaaS metrics, forecasting, compensation, and cross-functional revenue execution.

Provides remote administrative and operational support through calendar and email management, scheduling, document and report preparation, digital record organization, internet research, task tracking, communications, virtual meeting coordination, data entry, and special project assistance. The role requires strong organization, communication, confidentiality, independent work, and the ability to manage multiple deadlines.

Provides remote administrative and operational support by managing calendars, coordinating meetings, preparing documents and reports, handling correspondence, maintaining records, assisting with travel and expenses, supporting onboarding, tracking deadlines, and completing special projects. Requires strong organization, communication, professionalism, confidentiality, attention to detail, and proficiency with Microsoft Office or Google Workspace.

Evaluate inbound/outbound calls, chats, and emails for quality; analyze performance data and close gaps; deliver and maintain training programs and materials; coach agents, measure training effectiveness, and collaborate with Operations, Quality, and client teams to uphold service standards.

Provide functional support and configuration for PeopleSoft 9.2 ELM, elicit and document business requirements, perform fit-gap analysis, test planning and QA, research PUM/PeopleTools impacts, mentor analysts, design workflows (AWE), collaborate with developers on production issues, and maintain process documentation and business process models.

Provide functional support and configuration for PeopleSoft 9.2 Financials (GL, AR, Commitment Control). Elicit and document requirements, map requirements to PeopleSoft, analyze PUM images, lead testing/QA, mentor analysts, design workflows (AWE), support upgrades, troubleshoot production and batch/job issues, and create process documentation and test artifacts.

Provide French- and English-language customer support through live chat, phone, and email. Resolve technical issues, process client requests, verify documents, escalate cases through Salesforce or Jira, communicate status updates, prepare reports, and meet customer service KPIs. The role requires accurate multitasking, strong communication, troubleshooting skills, and participation in training and assessments.