Top Remote Operations & Support Jobs in Atlanta, GA

Perform centralized escrow document processing and back-office support for branch closings: review contracts and supporting documents, order payoffs, tax and HOA certificates, verify liens and tax info, coordinate follow-ups, maintain workflow dashboard with no overdue tasks, and identify discrepancies to assess risk and ensure timely, accurate closings.

Provide Level 1 IT support: troubleshoot O365, AD, Windows, Azure, networking, VPN, and hardware issues; log and escalate tickets, maintain documentation, and deliver professional customer service.

Own and scale Fleetio's Deal Desk: manage deal review, approvals, discount policy, and exceptions; advise Sales/Partnerships/Finance on complex deals; analyze pricing and deal performance; build automation and AI-enabled workflows; define Deal Desk metrics and governance.

Provide advanced, remote application support for CorVel proprietary systems: troubleshoot ServiceNow tickets, run and optimize SQL queries, perform post-release testing, create documentation, collaborate with stakeholders, and improve support using AI tools.

The Executive Assistant to the CEO will manage priorities, logistics, and communications, enhancing team effectiveness and navigating a dynamic environment.

High-trust Executive Business Partner who supports executives by managing calendars, inboxes, travel, projects, and financial admin. Uses AI and automation to streamline work, improve workflows, draft communications, and coordinate cross-functional operations while mentoring teammates and improving systems.

Lead design and improvement of business systems, workflows, automation, and AI-driven productivity. Partner with executives to build dashboards, implement automation, and mentor a small technical team to increase operational visibility and scalability.

Manage auto insurance claims by assisting clients with claim initiation, gathering and verifying documentation, following up with insurers, communicating with stakeholders, maintaining organized records, resolving disputes, and identifying process improvements to maximize recoveries and customer satisfaction.

Lead capacity planning, forecasting, and reporting for multi-site call centers. Develop staffing strategy and budgets, ensure accurate regulatory reporting, implement agent scorecards and speech analytics, drive Lean/Six Sigma continuous improvement, partner with WFM, engineering, finance, and talent acquisition to optimize staffing and operational performance.

The Salesforce Administrator will manage Salesforce functionalities, automate processes, ensure data integrity, and support system upgrades, requiring strong Salesforce and SQL skills.