Top Remote Senior Level Customer Success & Experience Jobs in Atlanta, GA

Lead a portfolio of merchant clients through onboarding and ongoing program management. Serve as primary contact, drive performance and growth plans, analyze data, coordinate cross-functional teams, ensure compliance and contractual obligations, resolve operational issues, and deliver regular client reviews to maximize satisfaction and retention.

Manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving growth, and implementing successful ROI strategies with clients.

Lead post-sale client relationships for Smart Supply: manage onboarding and campaign setup, troubleshoot DSP/SSP and PMP issues, monitor performance, deliver reporting and insights, drive upsell/expansion, and coordinate cross-functional teams for campaign success.

As a Technical Account Manager, you'll support enterprise clients with technical integration for in-person payment systems, troubleshoot issues, and enhance customer engagement.

Lead Americas renewals team to maximize retention and revenue, reduce churn, and optimize renewal operations. Set strategy, forecast revenue, mitigate at-risk accounts, establish forecasting cadences, hire and mentor renewal managers, and partner across sales, finance, legal, and operations to drive customer outcomes.

Lead and manage a Client Services team delivering eDiscovery projects; serve as primary client liaison, ensure service delivery, resolve complex issues, manage budgets/forecasting, drive process improvements, and develop subject-matter expertise in client tools.

The Associate Safety Consultant is responsible for supporting construction projects by ensuring safety compliance, conducting audits, and educating stakeholders on EHS practices.

The Senior Solutions Consultant will work closely with top accounting firms to guide technology adoption, manage customer relationships, and provide strategic insights for successful software evaluations and implementations.

The role involves analyzing liability claims, managing general liability claims, driving early resolutions, and maintaining relationships with clients and brokers.

As a Senior Customer Engineer, you'll lead technical strategy for strategic accounts, focus on customer acquisition and onboarding, and resolve complex technical challenges while mentoring junior team members.