Top Remote Senior Level Customer Success & Experience Jobs in Atlanta, GA

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

Own a portfolio of 20–30 enterprise employer accounts, leading retention, renewals, pricing coordination, executive relationships, and account recovery. Use enrollment, engagement, outcomes, claims, billing, and ROI data to diagnose performance and demonstrate customer value. Build multithreaded relationships, identify renewal risks and cross-functional breakdowns, coordinate internal resolution, and improve member access and engagement. The role operates remotely with travel of up to 15%.

Create developer-facing content and programs to drive revenue for the go-to-market team while collaborating with marketing and sales to support lead generation.

The Customer Success Manager drives customer retention and satisfaction for enterprise clients, ensuring smooth onboarding and effective issue resolution while collaborating across teams to enhance customer experience.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

The Client Relationship Manager will maintain client relationships, manage workloads, consult on plan operations, and ensure timely notice distributions, focusing on 401(k) administration.

Own long-term technical relationships for strategic accounts, drive architecture reviews and adoption, coordinate LiveKit teams for implementations and escalations, lead executive reviews and on-site launches, identify expansion signals, and develop TAM playbooks to scale account engagement.

Own long-term technical relationships for strategic accounts, drive architecture reviews, deepen product adoption, coordinate internal teams, lead executive reviews and on-site launches, surface product feedback, and build TAM playbooks.

The Technology Partnerships Manager is responsible for managing strategic partnerships with technology vendors, driving revenue growth, executing co-sell motions, and collaborating with sales, product, and marketing teams to enhance Airship's market presence.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.