Top Remote Senior Level Customer Success & Experience Jobs in Atlanta, GA

Own customer success for Google Nest energy partnerships: manage marketplace operations, drive upsell and program adoption, lead account planning and QBRs, coordinate cross-functional execution, manage budgets and events, and optimize partner enablement and program delivery.

Own platform partnerships for a portfolio of credit unions, driving product adoption, scalable enablement and onboarding, relationship management, data-informed reporting, and cross-functional coordination. Build playbooks, deliver trainings, manage escalations, and optimize partner workflows to embed Silvur’s retirement platform at scale.

Lead strategic B2B relationship management for fintech and crypto clients. Own onboarding, retention, renewals, upsell, cross-functional advocacy, account strategy, reporting, and service delivery while driving client satisfaction and operational improvements.

Lead and scale Celigo's Account Management organization, owning net revenue retention, expansion ARR, and renewals. Build operating models, playbooks, and analytics; manage three AM teams via Regional Directors; maintain executive customer relationships; partner cross-functionally on sales handoffs, product feedback, and AM tech stack to drive retention and growth.

Lead strategy, planning, and execution of virtual and in-person customer events, hacking challenges, and community programs for Strategic Accounts. Use AI tools and data-driven metrics to measure outcomes, manage budgets, vendors, logistics, and cross-functional stakeholder alignment to drive customer engagement and business results.

As a Technical Account Manager, you'll build strong customer relationships, translating business goals into technical strategies and ensuring success with Docebo's AI-powered learning platform.

The Strategic Account Manager oversees commercial relationships, focusing on renewals, expansions, and account strategy, ensuring customer value and engagement across teams.

The Senior Technical Account Manager will manage customer relationships, oversee onboarding processes, drive AI utilization, optimize workflows, and ensure customer success in leveraging ClickUp's platform.

The Director of Enterprise Account Management will manage relationships with complex enterprise merchants, ensuring their success and retention while guiding them through payment ecosystems and internal advocacy.

Manage client relationships and application metrics, drive account growth and upsell opportunities, ensure accurate reporting, act as liaison to engineering (manage Jira tickets), support pilots and software testing, educate clients, and attend occasional client meetings (up to 10% travel).