Top Remote Senior Level Jobs in Ann Arbor, MI

Manage IT delivery projects across multiple teams, overseeing planning, scope, resources, risks, budgets, financials, stakeholder communication, release processes, and delivery metrics. Support pre-sales, project onboarding, issue resolution, and client relationships while ensuring projects remain on schedule, within budget, and aligned with quality expectations. Mentor junior delivery professionals and apply Agile methodologies including Scrum, Kanban, SAFe, and hybrid models.

Leads the Very Small Business and Mid-Market sales organization, overseeing Account Executives and Account Managers in a remote environment. Drives new-logo and account-management revenue through scalable sales processes, high-velocity sales motions, territory design, funnel optimization, and KPI accountability. Coaches sales leaders and representatives, partners with Product on roadmap feedback, and collaborates with Customer Success to expand accounts.

As a Claims Manager, you will manage claims investigations, collaborate with teams, analyze claims data, and ensure efficient resolution while maintaining relationships with stakeholders.

Own the day-to-day health and growth of the CBT Nuggets website and Assessments platform. Translate product intent into precise specifications, direct AI coding agents, review changes, verify tests and production behavior, maintain documentation and operating rules, investigate incidents, and manage backlogs. The role requires technical production-system fluency without writing code, strong product ownership, evidence-based recommendations, careful risk judgment, and independent execution within defined decision boundaries.

Manage procurement strategies and category management, driving cost savings and supplier performance while overseeing a team and developing sourcing strategies.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Owns a significant healthcare product area as product owner for a delivery team. Defines roadmap objectives, requirements, priorities, KPIs, and business cases; conducts customer discovery, market and workflow analysis; and makes product tradeoffs. Partners with engineering, design, clinical, data, compliance, security, sales, and vendors to deliver measurable outcomes. The role also supports go-to-market readiness, improves product practices, mentors junior product managers, and uses AI-assisted workflows.

Lead customer onboarding, platform implementation, optimization, and performance reviews for Automox’s endpoint management platform. Configure policies, device groups, and patching workflows; troubleshoot endpoint and patching issues; provide technical guidance and education; partner with Customer Success, Support, and Engineering; document engagements; create scripts and knowledge resources; and improve service delivery and internal tooling.

Lead and manage personal-lines underwriting teams to drive profitable results through strategy execution, portfolio and agency oversight, process modernization, performance management, training, and cross-functional collaboration. Responsible for planning, budgeting, reporting, and escalated issue resolution.

Leads and develops a frontline customer support team serving veterinary clinics and pet parents. Responsibilities include coaching, onboarding, quality management, daily support operations, escalation handling, workflow optimization, AI and automation adoption, support analytics, customer insight analysis, and cross-functional partnership with Product and CX. The manager also engages directly with customers and drives improvements to CSAT, first-contact resolution, and response times.