Top Remote IT Jobs in Ann Arbor, MI

The IT Support Administrator manages third-party IT support for escalated issues, oversees core enterprise services, and enables AI tools for enhanced productivity.

The Business Analyst III engages with stakeholders to analyze requirements, document changes, and support technology-driven solutions for business needs.

Provide hands-on IT support for North America users and global onboarding: manage device procurement, provisioning (Intune, Apple Business Manager), mailbox and identity administration (Microsoft 365/Exchange, HiBob), ticket resolution within SLAs, shipping/logistics, offboarding, and light infrastructure and automation support.

Provide hands-on IT support for North America users and global onboarding/offboarding: manage device procurement, enrollment (Intune/Apple Business Manager), Microsoft 365/Exchange account lifecycle, ticket resolution within SLAs, logistics, vendor/finance coordination, identity/HRIS sync troubleshooting, email security actions, and basic virtualization/infrastructure support.

Lead architecture, implementation, and evolution of enterprise hybrid/multi-cloud infrastructure. Drive automation, IaC, observability, and security best practices. Serve as technical escalation, mentor engineers, and lead cross-functional initiatives to improve scalability, reliability, and operational efficiency.

Provide Tier 1 remote service desk support on Mondays: answer inbound calls and tickets, troubleshoot hardware/software/network/access issues, document incidents in a ticketing system, identify root causes, and escalate unresolved incidents to higher-tier teams.

Support and evolve internal infrastructure across cloud and on‑prem environments. Administer enterprise systems, identity and access (SSO/MFA), endpoint protection, backups and DR. Automate workflows with scripting and API integrations, monitor system health, participate in on‑call rotations, and collaborate with IT Support, Security, and Engineering to improve reliability, security, and scalability.

The Project & IT Budget Analyst manages project coordination and IT budget oversight, supporting strategic initiatives and ensuring financial accuracy.

The IT Operations Manager facilitates technology strategy execution, coordinates IT initiatives, manages vendor relationships, and ensures operational stability while driving cross-functional alignment and supporting technology adoption.

As Director of IT, you'll lead IT services including Helpdesk, identity, and corporate infrastructure, focusing on automation, user experience, and team growth.

The IT Project Manager will oversee large-scale IT projects for public sector clients, ensuring deliverables meet project goals, timelines, and budgets while applying project management best practices.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

The Senior IT Engineer will lead IT architecture and security processes, manage identity and access, and mentor team members while ensuring compliance and operational efficiency.

The Senior IT Program Manager leads program development and implementation, ensuring projects align with business needs and are delivered on time and budget. They manage stakeholder relationships and facilitate communication with senior leadership, oversee financial management, and develop risk management strategies.

Lead and scale day-to-day IT support for a fully remote workforce. Supervise helpdesk staff, manage ticket queues and SLAs, act as Tier 2/3 escalation, administer Google Workspace and endpoints (Windows/macOS), support SaaS apps and MDM, improve workflows and documentation, and onboard/offboard employees.

The IT IMO Program Manager will lead IT and Cyber integration activities for a business acquisition, ensuring governance, coordination, and successful delivery across multiple workstreams.

Administer MDM, identity and SaaS tooling; lead IT projects; provide Tier 2/3 support; manage endpoint lifecycles and compliance reporting; implement NIST/CMMC-aligned security controls and maintain operational runbooks.

As a Junior IT Security Engineer, you will provide Tier 1 and Tier 2 support, manage IT assets, assist with security compliance, and collaborate with teams for troubleshooting and implementation.

The Manager of Internal Audit (IT) leads audit engagements, supervises staff, and develops risk-based audit schedules while ensuring compliance with regulatory standards.

The IT Systems Engineer III will improve Ophelia's IT systems through integration, automation, and security while managing IT projects, overseeing service providers, and ensuring compliance.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide end-user support and Help Desk ticketing across the college: troubleshoot and resolve technical issues, deliver training and guidance, maintain systems, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate across functions to ensure consistent operations and customer satisfaction.

Coordinate intake and workflow between business partners and IT delivery teams, manage prioritization and visibility across the portfolio, track metrics and dashboards, support cross-functional handoffs (BA, UX, QA, dev), lead process improvements, and promote use of AI-enabled tools to increase delivery efficiency and decision-making.

The IT Program Manager will oversee IT development teams, coordinate with stakeholders, and support cyber operations programs while ensuring compliance and best practices are followed.

The IAM Engineer designs, implements, and maintains IAM systems, ensuring compliance and security while managing user access and automation workflows.