Top Remote Customer Success Jobs in Ann Arbor, MI

As a Senior Technical Writer, you will establish Bestow's documentation practice, create guides for complex platforms, and develop content strategies to support product operations and customer success.

The Readiness Services Consultant manages relationships with clients, drives customer preparedness, coordinates with teams, and contributes to program enhancements to ensure service success.

The Senior Partner Success Associate will manage relationships with care partners, ensuring their happiness and engagement while collaborating internally to drive strategic partnership growth.

The Partner Specialist manages partner policy life cycles, provides customer support, addresses escalated issues, and maintains partner relationships, ensuring high-quality service delivery.

Manage and grow a portfolio of affiliate partnerships, overseeing operations, performance, strategy, and relationship management to ensure client satisfaction and achieve growth objectives.

As a Chat Advocate, you will deliver exceptional customer service through chat interactions, multitasking to manage multiple customer chats simultaneously while ensuring prompt and quality responses.

Negotiate delinquent accounts on behalf of clients, establish relationships with partners, and manage client finances while focusing on meeting clients' needs.

Responsible for onboarding new customers by implementing POS solutions, configuring hardware and software, conducting training, and ensuring a smooth transition.

Lead a team of Agency Contract Specialists to enhance customer onboarding, resolve escalations, and drive operational excellence while collaborating cross-functionally to improve client satisfaction.

The Account Manager will build client relationships, ensure satisfaction, develop account strategies, analyze data, and contribute to growth and performance targets.