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eCommerce • Hardware • Appliances
Provides Tier I technical support for smart cooler vending operators. Handles customer intake, onboarding, app and machine-status questions, basic troubleshooting, connectivity and payment-reader issue gathering, documentation, follow-up, and escalation to Tier II. The role requires clear communication, structured checklist use, accurate ticket documentation, and the ability to explain technical steps plainly without making unsupported technical or equipment decisions.
Top Skills:
Cellular ConnectivityEthernetHaha AppHaha BackendMobile AppsNayaxPaxPosRoutersSim CardsSupport TicketingWeb DashboardsWi-Fi
Aerospace • Defense • Manufacturing
Administers enterprise infrastructure across Windows servers, endpoints, identity, networks, security platforms, virtualization, and backup/DR. Responsibilities include Active Directory administration, server hardening and patching, endpoint protection, firewall and VPN support, VMware operations, backup verification, compliance with NIST 800-171/CMMC practices, change management, documentation, and Tier 2/3 support. The role requires collaboration with cybersecurity and infrastructure teams and may involve occasional onsite, evening, or weekend work.
Top Skills:
Action1Active DirectoryCiscoCmmcDhcpDnsDruvaDuo MfaEsetEsxiGlobalprotectGroup PolicyAzureNatNist 800-171Palo Alto NetworksRadiusRapid7 Insight AgentServicenowSonicwallSshUnifiVcenterVlanVmware VsphereVpnWindows Server
Information Technology
Own the sales and partnership pipeline from lead qualification through signed agreements and partner launch. Responsibilities include discovery calls, lead generation, market research, personalized email and LinkedIn outreach, proposal creation, partner activation, and performance tracking. The role works closely with the CEO and Sales, Marketing, and Customer Success teams to engage governments, innovation agencies, and corporations worldwide.
Top Skills:
HubspotLinkedIn
Software • Financial Services
Provides first-line technical and customer support for MeridianLink mortgage clients. Responds to inquiries, documents cases, resolves issues, coordinates escalations, communicates updates, supports procedures and training, and mentors junior specialists. May represent the team in meetings when a supervisor is unavailable.
Top Skills:
Case Management SystemsMeridianlink Mortgage
AdTech • Marketing Tech • Software
Own and improve Kit’s production infrastructure across AWS, Kubernetes, databases, networking, CI/CD, monitoring, and platform tooling. Lead upgrades, incident response, cost optimization, documentation, and self-service paved paths. Participate in a three-person on-call rotation and build reliable infrastructure that supports engineers, non-engineers, and AI agents.
Top Skills:
AlertingAWSCi/CdCloudflareInfrastructure As CodeKubernetesLoad BalancingMonitoringNetworkingRelational Databases
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Retail
Analyzes user behavior, product features, experiments, conversion, subscriptions, churn, and customer lifetime value. Builds dashboards, reporting systems, analytical tools, and LLM-powered automation for Product teams. Conducts advanced A/B testing, causal inference, machine learning modeling, and ad hoc analysis to generate actionable recommendations. Partners cross-functionally to define metrics, communicate insights, and improve product decisions.
Top Skills:
AmplitudeAPIsBi SystemsGoogle AnalyticsLlmsLookerMixpanelPythonSQLTableau
Manufacturing
Manage and grow the company’s retailer.com business across Walmart, Home Depot, Target, Lowe’s, and other platforms. Develop channel strategy, oversee daily catalog and product-detail-page execution, monitor pricing, buy-box status, promotions, advertising, and ratings, and provide monthly performance reporting. Partner cross-functionally with sales, media, brand, eCommerce, and merchandising teams to launch products, optimize listings, analyze market trends, support forecasting, and drive topline sales growth.
Top Skills:
Digital AdvertisingDigital MerchandisingEcommerce PlatformsHomedepot.ComLowe'S.ComPos AnalyticsTarget.ComWalmart.Com 1P
Digital Media • Marketing Tech • Social Media • Generative AI
Create and manage daily faceless TikTok videos for beauty, health, wellness, fashion, and lifestyle brands. Identify emerging trends, produce aesthetic image and video content, grow client accounts, and collaborate with sales and engineering teams to improve high-performing content formats and automation. The role involves managing multiple accounts independently while developing skills in digital advertising, client interaction, and content leadership.
Top Skills:
Digital AdvertisingSocial MediaTiktokVideo Editing
Software • Cybersecurity
Own the marketing operations function, including HubSpot administration, Salesforce integration, lead lifecycle management, campaign infrastructure, marketing data quality, attribution, reporting, and martech integrations. Build workflows, scoring, segmentation, dashboards, and operational playbooks while partnering with demand generation and sales to improve lead routing, campaign execution, and pipeline measurement.
Top Skills:
ClearbitHubspotSalesforceUtm TrackingZoominfo
Artificial Intelligence • Robotics • Software • Industrial • Automation
Provides remote technical support for deployed AI-powered robotic systems, diagnosing hardware, software, networking, and integration issues. Owns customer incidents, performs root cause analysis, develops support tools and documentation, supports updates and deployments, and collaborates with engineering and deployment teams. Participates in on-call coverage and travels internationally for onboarding and periodically across North America.
Top Skills:
APIsCloud InfrastructureDevOpsDockerKubernetesLinuxNetworkingPythonRosSQLSsh
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