Top Remote Jobs

Lead customer-centered product design from discovery through production for an AI-powered GRC platform. Conduct research, prototype directly in the codebase using Claude Code or similar tools, ship UI improvements, contribute to design systems, design trustworthy AI experiences, ensure accessibility, and measure outcomes. The role requires strong B2B SaaS product design experience, front-end literacy, design-system expertise, and demonstrated use of AI to improve design workflows.

Own the customer side of a new GPU and CPU compute product as an internal startup. Responsibilities include product positioning, roadmap, developer adoption, self-service signup, go-to-market, pricing direction, messaging, website ownership, and collaboration with engineering on launches and success metrics.

Develop and deploy production AI agents using the Claude Agent SDK and Amazon Bedrock AgentCore. Build agent workflows with Python or TypeScript, tool calling, MCP integrations, and API orchestration. Create GitHub Actions CI/CD pipelines, manage AWS IAM, ECR, Docker packaging, authentication, logging, monitoring, and observability. Troubleshoot and optimize agent performance while supporting client workshops and meetings through travel. The role requires extensive overall experience and hands-on GenAI development.

Leads sales performance and revenue growth across the Central Region by coaching Regional Directors, developing field leadership, improving conversion and same-store sales, supporting clinic openings, and ensuring consistent execution. Partners with Clinical, Business Operations, Marketing, Finance, HR, and Talent Acquisition to drive patient experience, talent development, succession planning, forecasting, and measurable performance improvement across multiple locations.

Manages client relationships, serves as a primary contact, handles calls and service requests, resolves loan and setup discrepancies, analyzes portfolio and loan data, maintains client-specific rules, coordinates cross-functional issue resolution, and supports process improvements. The role is primarily data entry and client servicing, requiring strong communication, organization, critical thinking, and independent problem-solving skills.

Leads the evaluation, investigation, analysis, and adjudication of complex life insurance claims, including contestable claims with liability concerns up to $850,000. Coordinates internal, field, legal, medical, underwriting, and external investigations; supports reinsurance recoveries; prepares litigation-sensitive communications; and provides training and guidance to entry-level associates and peers.

Leads Trellix’s global Customer Response Engineering organization and owns technical resolution of critical customer incidents. Responsibilities include directing escalations, major incident response, root-cause analysis, hotfixes, permanent fixes, customer executive communications, technical health reviews, lab reproduction, corrective actions, and collaboration across support, product, sales engineering, and engineering. The role also develops senior engineers, incorporates AI into debugging and triage, tracks customer health metrics, and supports strategic customers across endpoint, data, email, and network security products.

Lead end-to-end digital forensics and incident response engagements, including scoping, evidence collection, enterprise investigations, malware analysis, AI-output validation, client and counsel communications, and final reporting. Develop Velociraptor artifacts and investigative tooling, mentor analysts, maintain defensible evidence handling, contribute to response methodologies and platform roadmaps, and participate in emergency on-call support.

Review and revise redlined technical documents, manage version-controlled files in SharePoint, and transfer updated content into Epsilon3. Ensure documentation accuracy, consistency, traceability, and formatting while coordinating with technical teams to clarify revisions and maintain quality.

Leads Site Reliability Engineering teams responsible for AWS and colocated hosting services, cloud infrastructure, automation, incident response, monitoring, capacity planning, security, and cost optimization. Establishes SRE and DevOps practices, guides organizational transformation, manages budgets, introduces AI-driven tools, and develops scalable infrastructure strategies supporting business growth and acquisitions. The role also partners with product teams and mentors engineering leaders.