Top Remote Jobs

Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.

Field-based sales role managing an assigned territory for Moen. Grow an existing book of business by building relationships with wholesalers, plumbers, builders and contractors, executing territory plans, presenting products and training, using CRM tools, and traveling up to 50% to drive sales and customer satisfaction.

Field-based sales role managing an established territory for Moen. Build relationships with wholesalers, plumbers, builders and contractors; grow product adoption; execute territory sales plans; deliver trainings and merchandising; use CRM and sales processes; travel up to 50% and support cross-functional initiatives to drive sustainable territory growth.

Provide production support and development for the ETS HR timekeeping application (web front end, batch, shop floor interfaces). Lead design, coding, testing, implementation and documentation of complex COBOL/mainframe systems, translate business requirements, resolve complex issues, recommend improvements, and participate in 24x7 on-call support.

Supervise the Experience Banking Team, providing daily leadership, coaching, workload prioritization, and client issue resolution. Develop and document processes, create training materials, run audits, generate performance metrics, and coordinate cross-department meetings to improve team performance and client experience.

Manage a caseload of initial long-term care eligibility files, review detailed medical records, make timely eligibility determinations, communicate decisions in writing and by phone, compile documentation, reconcile inconsistencies, engage medical/legal resources, and occasionally represent the company in deposition or trial.

Handle inbound customer inquiries by phone and email for group disability claims, research policy/claim questions, process transactions, escalate as needed, and deliver empathetic, high-quality service while using multiple internal systems and attending in-person training.

Supervise and coach a team of customer care associates to deliver excellent service on MetLife products. Monitor calls, provide feedback, create performance appraisals, ensure regulatory compliance (ERISA, HIPAA), partner with recruiting, and foster engagement and cross-team collaboration to meet business metrics.

Design and implement custom enterprise network solutions; support solutions architects and sales; provide Tier IV escalation and troubleshooting; develop capacity planning and network configuration/security standards; create documentation and technical presentations; participate in on-call rotation and occasional travel (up to 15%).

Design, build, and architect IAM-focused security software, APIs, and automation. Integrate security into CI/CD and cloud-native environments, perform code reviews and threat modeling, monitor security events, support incident response, and collaborate with infra/app teams to embed identity best practices.

Lead and hands-on manage an engineering team delivering Customer Care and Aftersales order entry and retail inventory systems. Own delivery, modernization, cloud migration, resiliency, observability, DevSecOps, incident readiness, and cross-functional coordination. Coach engineers, drive technical strategy, ensure production stability, and align engineering priorities with business and product stakeholders.

Lead enterprise AI monthly financial reporting, owning end-to-end production of the AI Monthly Operating Review. Translate AI initiatives into defensible dollar-based business cases, maintain an enterprise tracker of AI initiatives, pressure-test function submissions, produce executive-ready decks and narratives, benchmark externally, and coach direct reports in a cross-functional matrixed environment.

Own full sales cycle for SMB/Mid-Market accounts, build pipeline via outbound prospecting, engage executive stakeholders, lead technical discovery with Solutions Engineers, respond to RFPs/RFIs, collaborate cross-functionally, and drive revenue while shaping product solutions.

Negotiate delinquent accounts with law firms to secure reduced balances, extended payment terms, or lump-sum settlements. Review legal documents, manage escalated portfolios and client accounts, maintain attorney relationships, meet monthly settlement and compliance goals, and handle high-volume inbound/outbound calls to resolve lawsuits and prevent further legal action.

The Senior Director of Product Marketing will lead the product marketing strategy, focusing on positioning, messaging, and differentiating ReversingLabs' cybersecurity solutions, while managing a cross-functional team and integrating AI tools for efficiency.