Top Remote Jobs

Maintains and matures AWS platforms using DevOps practices, automation, infrastructure as code, and advanced cloud operations. Designs secure multi-account environments, AWS Lattice networking, Kubernetes and serverless workloads, and AI/ML platform capabilities. Migrates complex workloads to AWS, troubleshoots technical issues, researches scalable technologies, and mentors specialists and internal customers. Partners across teams on security, governance, disaster recovery, release operations, financial stewardship, and Agile delivery.

The job description only provides the title “Nordic” and contains no details about responsibilities, qualifications, technologies, compensation, or work conditions.

Build and ship full-stack product features across Pro software, automation workflows, and the Creator app. Responsibilities include speaking with customers, identifying product needs, designing solutions, developing backend and frontend code, integrating AI capabilities, and maintaining production reliability. The role requires strong autonomy, product judgment, and comfort owning features end to end in a fast-moving startup environment.

Leads the Customer Success organization across enterprise, mid-market, and SMB segments. Owns customer adoption, value realization, retention, health metrics, renewals support, and customer satisfaction. Develops lifecycle strategies, success processes, dashboards, and enablement programs while partnering with Sales, Product, Marketing, Services, Support, Operations, and IT. Manages senior leaders and Customer Success Managers, drives transformation initiatives, and presents customer and revenue performance to executives.

Manage the LATAM Customer Support team and oversee Fin (Intercom) operations. Lead coaching, hiring, escalations, onboarding, workflow automation, AI deflection, self-service improvements, and support KPI performance. Partner cross-functionally with Product, Engineering, Sales, Account Management, and Payment Operations to represent customer needs, improve processes, and support strategic initiatives. The role also involves reporting on CSAT, response and resolution times, SLAs, QA scores, and driving scalable customer support programs.

Manage an approximately $3 million commercial insurance book, including renewals, endorsements, certificates, service requests, carrier marketing, coverage placement, and client communications. Handle contractor, workers compensation, landlord, and other commercial accounts independently. Support inbound new business, cross-selling, and account growth while collaborating closely with agency leadership and carriers in a fully onsite boutique-agency environment.

Build and operate backend services, asynchronous workflows, and asset pipelines supporting conversational AI experiences. Manage versioned AI configurations, prompts, knowledge artifacts, and media assets; integrate shared services and external APIs; implement security, observability, retries, testing, release, and rollback processes. Evaluate compatibility, privacy, licensing, reliability, storage, processing time, and vendor costs while collaborating with engineering teams and digital-human specialists.

Lead corporate tax services for clients ranging from startups to multinational companies. Responsibilities include preparing and reviewing ASC 740 income tax provisions, managing tax compliance and consulting engagements, advising on tax strategies, overseeing client relationships, reviewing team work, mentoring professionals, and ensuring accurate, timely delivery within budget. The role requires strong U.S. federal, state, local, and international tax expertise, leadership experience, and CPA or Enrolled Agent credentials.

Leads end-to-end residential capital projects involving low-voltage cabling and network hardware installations. Develops project plans, manages schedules, budgets, resources, vendors, subcontractors, risks, documentation, quality, and client communications. Oversees installation and commissioning, resolves issues, manages financial reviews and closeout activities, and drives process improvements across cross-functional teams. The position is fully remote and requires strong project leadership, telecommunications knowledge, documentation, and cost-control skills.

Own the global public sector product strategy, roadmap, compliance investments, and revenue outcomes. Lead product authorization and certification efforts across FedRAMP, CJIS, FIPS, Common Criteria, and international frameworks. Translate regulatory and technical requirements into product plans, guide architecture and deployment decisions, build compliance governance, and lead a distributed team of product managers and program leads. Represent Illumio with government customers, assessors, partners, executives, and authorizing officials.