Top Customer Success & Experience Jobs in Raleigh-Durham, NC

As an Account Director, you will manage existing client accounts, focusing on renewals, expansion, and high-level stakeholder engagement, working closely with Customer Success Managers.

The Solutions Engineer will provide technical support for customers, ensure satisfaction, communicate with sales, and analyze customer needs for product enhancements.

Partner with multinational clients to analyze requirements, design loyalty strategies, oversee GRAVTY® implementations, deliver training, manage project documentation and SLAs, collaborate with product teams, and develop product marketing collateral to drive customer success.

The Growth Account Manager at Common Room will manage post-sales revenue outcomes, driving renewals and expansion for a portfolio of customers while collaborating with Customer Success and Sales teams.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

Support sales and marketing initiatives through data analysis and research, conduct outreach, and manage sales enablement tools.

Serve as primary contact for assigned brokers and clients, coordinate internal teams to fulfill client requests, manage renewals and reporting, lead virtual and in-person meetings, and deliver excellent client service and cost-analysis.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.

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This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.