Top Fintech Customer Success & Experience Jobs in Raleigh-Durham, NC

Reposted 9 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Artificial Intelligence • Fintech • Healthtech • Software
The Senior Director of Client Management will drive client strategy, build relationships with executive partners, and collaborate with internal teams to enhance client engagement and drive partnership success in the healthcare tech industry.
Reposted 10 Days AgoSaved
In-Office or Remote
2 Locations
132K-198K Annually
Senior level
132K-198K Annually
Senior level
Artificial Intelligence • Fintech • Software
The Senior Forward Deployed Accountant leads enterprise customer engagements, automating accounting processes with AI Agents. Responsibilities include technical troubleshooting, workflow design, and collaborating with account teams for adoption and success.
Top Skills: Ai AgentsAPIsPythonSQL
Reposted 11 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
The Senior Claims Learning & Development Specialist designs and delivers training programs for claims processes, ensuring compliance and effectiveness while partnering with multiple teams to support continuous improvement.
Top Skills: Learning TheoryTraining Methodologies
Reposted 12 Days AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Fintech • Software
The Customer Enablement Program Lead will coordinate customer education and enablement initiatives, support cross-functional teams, and improve operational effectiveness.
Top Skills: LmsProject Management Tools
Reposted 16 Days AgoSaved
Remote or Hybrid
2 Locations
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
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Reposted 20 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
19-20 Annually
Junior
19-20 Annually
Junior
Fintech • Financial Services
The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.
Top Skills: Crm SoftwareDesktop Computer
Reposted 24 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
27-37 Annually
Mid level
27-37 Annually
Mid level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
The Senior Collections Specialist will assist borrowers in overcoming financial challenges through effective negotiation and personalized solutions while achieving performance metrics in collections.
Reposted 4 Days AgoSaved
Remote
USA
225K-330K Annually
Senior level
225K-330K Annually
Senior level
Cloud • Fintech • Other • Software
The VP of Technical Services will lead Customer Education, Professional Services, and Technical Support teams to enhance customer enablement and deliver AI-powered services at CaptivateIQ.
Top Skills: AIAutomation
Reposted 13 Days AgoSaved
In-Office
Durham, NC, USA
Senior level
Senior level
Fintech • HR Tech • Insurance • Consulting
As a Senior Account Manager, you'll manage client relationships, compliance, and strategic planning for Employee Health & Benefits, focusing on client service and operational advisory.
Top Skills: ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Reposted 16 Days AgoSaved
In-Office
Raleigh, NC, USA
30K-40K Annually
Entry level
30K-40K Annually
Entry level
Edtech • Fintech • Payments • Financial Services • Hospitality
As a Program Leader, you will oversee Booster programs at schools, manage events, lead teams, and engage students while ensuring client satisfaction.
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