Top Fintech Customer Success & Experience Jobs in Raleigh-Durham, NC

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze user data, and improve customer experience, while mentoring team members.

As a Junior Account Manager, you'll manage client relationships, oversee campaign execution, identify growth opportunities, and coordinate cross-functionally to ensure client satisfaction.

The Loyalty Partnerships Manager will manage relationships with airline and hotel partners, source new opportunities, negotiate partnerships, and monitor performance to enhance the rewards platform.

The Implementation Analyst leads the onboarding for new Employee Benefits groups, ensuring accurate data handling, contract setup, and customer guidance. They focus on improving processes through customer insights and collaboration with internal teams.

The role involves managing community engagement on social platforms, handling customer interactions, monitoring sentiment, and collaborating with Marketing and Product teams.

The Customer Solution Engineer collaborates with Account Executives to address customer challenges, deliver demos, and guide clients through the quote-to-cash process, ensuring successful digital transformation and adoption of Zuora's platform.

The role involves onboarding new customers, educating them about Wisetack's benefits, and managing merchant relationships to drive successful activation and growth.

Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.

As an Implementation Specialist, you'll manage onboarding, data migration, and training for small to mid-sized firms, ensuring efficient adaptation to the Karbon platform.

This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.