Top IT Support & Helpdesk Jobs in Raleigh-Durham, NC

Responsible for Managed Wi-Fi network surveillance, performing first-level triage, and resolving network outages while minimizing Mean Time to Repair (MTTR).

The Director of Technical Support drives strategic initiatives for support functions, enhancing customer experience and aligning technical support with business objectives and innovation.

Seeking Backup and Restore Administrators skilled in TSM and Netbackup. Responsibilities include managing backup and restoration processes.

The IT Tech Lead will drive automation and innovation in internal IT and SaaS ecosystems, collaborating with teams to enhance employee technology experiences and manage key platforms like Okta and Google Workspace.

The Manager - Technical Infrastructure will coordinate software acquisition, manage vendor relationships, ensure compliance, and optimize IT assets.

The IT Identity Governance Manager oversees development and management of identity governance solutions, ensuring regulatory compliance and collaboration across departments. Responsibilities include managing access reviews, preparing for audits, generating reports, and implementing policies.

The IT Operations Specialist provides advanced support for NCDOT network services, ensuring security and stability of enterprise systems, and monitoring data center operations. Responsibilities include incident response and 24/7 on-call support.

The role involves providing technical support for the onboarding of a Time Management System at hospitals, assisting with data validation, testing, and helpdesk activities.

Responsible for administration, support, stability, and security of enterprise systems, servers, and networks. Requires hands-on experience with ServiceNow.

Lead the IT and OT strategy for a new Novartis manufacturing site, managing automation, systems integration, compliance, and team performance.