Top IT Support & Helpdesk Jobs in Raleigh-Durham, NC

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

As a Community Solutions Central Operations Specialist I, you'll monitor Managed Wi-Fi networks, troubleshoot issues, manage tickets, and collaborate with technicians for efficient restoration.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The NOC Manager oversees a 24/7 Network Operations Center, managing a team that ensures service integrity by troubleshooting network issues and meeting KPIs.

The IT Specialist I will manage user access requests, maintain Oracle records, troubleshoot access issues, and support IAM processes within a team environment.

The GxP Lab Computing Analyst will provide IT consulting, validation/compliance support, customer liaison services, and lab IT support, focusing on process improvements and customer needs.

The IT Office Manager oversees office infrastructure technology, including LAN, AV systems, and security, ensuring seamless operation and vendor management.

Lead IT operations at Levitate, focusing on strategic planning, systems architecture, AI tooling governance, compliance, and team development while overseeing daily IT functions to align with company growth.