Top IT Support & Helpdesk Jobs in Raleigh-Durham, NC

As a Community Solutions Central Operations Specialist I, you'll monitor Managed Wi-Fi networks, troubleshoot issues, manage tickets, and collaborate with technicians for efficient restoration.

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

The IT Specialist I will manage user access requests, maintain Oracle records, troubleshoot access issues, and support IAM processes within a team environment.

The GxP Lab Computing Analyst will provide IT consulting, validation/compliance support, customer liaison services, and lab IT support, focusing on process improvements and customer needs.

The IT Office Manager oversees office infrastructure technology, including LAN, AV systems, and security, ensuring seamless operation and vendor management.