Top Operations & Support Jobs in Raleigh-Durham, NC

Leads operational health, compliance, quality assurance, risk management, and continuous improvement across human services programs in the Carolinas. Oversees audits, accreditation processes, corrective action plans, regulatory requirements, operational manuals, program launches, data analysis, staff training, and stakeholder collaboration. Supports the SSVF program and regional leadership while ensuring services meet contractual, funding, and organizational standards.

Leads Cushman & Wakefield’s multifamily business across the Carolinas, overseeing business development, client relationships, property operations, P&L performance, budgets, staffing, compliance, financial reporting, and team leadership. The role negotiates management agreements, expands service opportunities, ensures operational quality, and collaborates with accounting, finance, and other functional leaders. Requires extensive property management and management experience, strong financial and negotiation skills, and regular travel between properties.

Develops and governs enterprise knowledge assets for state IT operations. Responsibilities include creating knowledge management strategies and taxonomies, integrating content across portals and ITSM platforms, preserving institutional knowledge, validating information, supporting governance and retention, and improving service delivery, onboarding, incident resolution, and staff education. The role collaborates with agencies, subject matter experts, vendors, and IT teams while evaluating knowledge management tools and promoting enterprise-wide information sharing.

Coordinates custom label orders from purchase order review through production and delivery. Enters sales orders, verifies specifications, resolves discrepancies, expedites open orders, communicates with production and customers, supports salesperson relationships, communicates pricing, records quality defects, and coordinates customer complaints, credit memos, and billing adjustments.

Provides desk-side IT support for Windows workstations, Microsoft Office 365, Outlook, printers, file shares, mobile devices, peripherals, and hardware. Installs and configures software, performs hardware replacements, manages computer moves and changes, documents troubleshooting in a ticketing system, resolves incidents within SLA requirements, and escalates issues when necessary. The role is fully onsite in Leesburg, Georgia, with occasional local travel and physical tasks including lifting equipment and accessing tight spaces.

The Highway Patrol Telecommunicator in Training coordinates emergency and non-emergency communications, prioritizes responses, and supports law enforcement and public safety operations.

Provides remote and on-site IT support for client environments across the Raleigh-Durham area. Responsibilities include troubleshooting hardware, software, servers, networks, data backups, cloud systems, operating systems, accounts, permissions, and policies. The role also installs and configures computing equipment, delivers customer service, documents work, manages tasks independently, and participates in evening and weekend on-call coverage.

Manage a portfolio of homeowner associations while serving as the primary contact for boards, homeowners, vendors, and contractors. Responsibilities include community inspections, rule enforcement, vendor coordination, financial statement and budget support, meeting and election management, documentation, and responsive customer service. The role requires strong organization, communication, independent problem-solving, Microsoft Office proficiency, reliable transportation, and a valid driver’s license.

Provides customer service by answering questions about 401(k) accounts, balances, withdrawals, loans, and account maintenance through phone or digital channels. Completes a 14-week training program, progresses from basic to complex customer calls, resolves customer concerns, and offers financial education and resources. The role requires empathy, communication, adaptability, basic technology troubleshooting, and availability for weekday shifts between noon and midnight after training.

An 18-month rotational early-career leadership program across Quality, Supply Chain, Engineering, and Services. Participants lead action-learning projects, support proposals and strategic planning, learn inventory and operations management, collaborate with sales and marketing, and contribute to sustainability, safety, and continuous improvement initiatives. The program is designed for senior engineering undergraduates graduating by May 2026.