Top Operations & Support Jobs in Raleigh-Durham, NC

Lead operations for a multifamily portfolio, developing and coaching on-site teams, conducting inspections, managing budgets and capital projects, optimizing rents, ensuring compliance (Fair Housing), and communicating with owners and stakeholders. Travel to communities ~50% of the time and drive performance through hiring, training, and operational oversight to meet financial and resident retention goals.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Provide Tier 1 and Tier 2 technical support for Humata Health's B2B SaaS, manage ticket triage/escalation and SLAs, implement and support AI-driven tools (chatbots, routing, predictive analytics), analyze support data to identify product/process improvements, and coordinate cross-functionally to ensure timely ticket resolution and a data-driven support culture.

Manage executive calendaring and inbox triage, coordinate travel logistics, support People with interview scheduling and event execution, own ad hoc administrative tasks and vendor coordination, and proactively identify operational gaps and process improvements across the organization.

No role-specific responsibilities or qualifications are provided. The posting contains only a company overview, equal opportunity statement, and candidate privacy policy.

Provide administrative support to Executive Assistants and People Team: scheduling, expense reports, travel arrangements, preparing PowerPoint presentations, managing mail and company drive, handling employee inquiries, assisting with North American events, and occasional EA coverage. Work remotely in a fast-paced environment, maintaining confidentiality and strong communication.

Lead planning and execution of event function spaces for a national staff conference: manage space requests, vendors, catering, signage, freight, budgets, reports, and onsite coordination while supporting the Operations team and maintaining InterVarsity spiritual and organizational standards.

Lead and own ClickUp's technical support function: build and scale global teams, define KPIs, drive deep technical troubleshooting, partner with Product and Engineering on bug triage and incident response, and implement AI-powered workflows to improve resolution speed and quality while championing operational excellence and continuous improvement.

Manage logistics and operations including order fulfillment, cost optimization, and supply chain management. Collaborate with internal and external stakeholders. Analyze data to improve performance.

The Quality Assurance Analyst will perform quality checks on data, review output from the machine learning platform, and support customer success teams with various projects.