Top Operations & Support Jobs in Raleigh-Durham, NC

Provide high-quality software support to EMR users: answer inbound calls, troubleshoot and document application issues, educate clients, replicate and escalate bugs, and collaborate across teams to ensure resolution.

Partner with Digital Technology leadership to align and execute departmental priorities. Coordinate strategic planning, performance management, talent initiatives, and cross-functional communications. Streamline workflows, track action items, support onboarding and process adoption, and prepare reports to maintain accountability and operational consistency.

Provide 24/7 production support for Hadoop applications in a Cloudera data lake: monitor SLAs, triage and remediate job failures, collaborate with upstream/downstream teams, analyze and debug shell scripts/Python/Perl, manage large SQL systems, and generate reports for senior management.

Lead revenue operations and analytics to ensure accurate reporting, scalable systems, and cross-functional execution. Build executive dashboards, drive revenue planning and forecasting, optimize CRM and reporting tools, manage sales compensation and GTM processes, and lead initiatives to improve conversion, reduce timelines, and support executive decision-making.

Rotational internship across branch operations, counter sales, shipping/receiving, and account management. Shadow branch and regional leaders, gain sales and leadership experience, and complete a capstone process-improvement project with executive presentation.

Provide expert remote DBA services for MariaDB SkySQL customers: monitor databases, troubleshoot and resolve issues, optimize queries and architectures, configure backups and recoveries, automate DBA tasks, perform health checks, support on-call SLAs, manage cloud deployments, contribute to tooling and community, and provide scheduled shift coverage including nights/weekends and occasional international travel.

Lead and execute cross-functional strategic projects—pricing, international expansion, GTM infrastructure, AI adoption—perform deep data analysis, partner with RevOps, reduce rework, and deliver durable operational solutions from diagnosis through handoff.

Remote administrative operations role for engineering graduates managing purchase workflows, invoices, bookkeeping (QuickBooks), scheduling, documentation (Google Workspace, DocuSign), vendor coordination, basic financial reporting, and supporting leadership with scientific writing, grants, patents, and presentations. Work U.S. business hours with cross-functional teams at a deep-tech startup.

Support the CEO with documentation, meeting structuring, tracking cross-functional commitments, preparing board and planning materials, scheduling, and maintaining execution dashboards to reduce CEO cognitive load.

Provide technical support for developer customers, resolve inquiries, create and maintain tutorials and content to improve self-sufficiency, minimize engineering interrupts, and collaborate with cross-functional teams on support strategies.