Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Assess and document current and target-state Martech architecture, identify consolidation and integration opportunities, define unified data/process flows and integration patterns, produce architecture artifacts and implementation guidance, and work with stakeholders to plan and govern consolidation for an AI-ready future state.

Manage ongoing relationships with established mental health providers to retain and grow their practices. Conduct proactive outreach, run availability reviews, enable feature adoption, log interactions in HubSpot, escalate issues cross-functionally, and meet measurable activity and retention goals.

Manage and administer the Business Development tech stack (Salesforce, ZoomInfo, Power BI, Kalibrate), ensure data integrity and lead routing, handle vendor contracts and renewals, produce executive pipeline and market intelligence reports, support BD managers with research and meeting materials, and execute marketing campaigns to build employer-sponsored solutions awareness.

Design and supervise technical architectures for intelligent agents and LLMs, implement MCP and A2A multi-agent flows, integrate vector stores and RAG, collaborate with MLOps for continuous deployment, memory and context management, and work with product, UX, data, and backend teams to align solutions with business needs.

Manage a portfolio of top-tier enterprise accounts, act as primary customer contact, create and execute success plans, drive product adoption and ROI storytelling, collaborate cross-functionally on rollouts and upsells, use AI-assisted tools to scale account work, and continuously improve customer experience and NPS.

Lead and coach a Tier 2 support team to ensure timely case resolution, manage daily support operations and incident response, author RCAs, partner with Product and Engineering on escalations, maintain playbooks and knowledge base, track support metrics, and drive continuous improvement and compliance.

Partner with sales to design and deliver IAM/IGA solutions and custom demos/POCs. Perform technical discovery, architect integrations using SAML/SCIM/REST, produce technical documentation, support RFPs, and collaborate with product and engineering to ensure smooth pre-sales to implementation handoffs.

Lead design, implementation, and evaluation of company-wide training and onboarding. Manage training staff, budgets, logistics, national franchise trainings, trainer performance, and training ROI. Develop materials, schedules, and partner with departments to support organizational growth and events.

The Client Success Manager drives client adoption, builds partnerships, monitors key health indicators, and translates business challenges into actionable learning strategies.

Build scalable infrastructure and tooling to generate large-scale reinforcement learning environments from real-world vulnerability research. Design pipelines ingesting projects, analyze them with Bugcrowd systems, and construct RL training environments enabling models to learn vulnerability discovery, exploitation, and remediation.