Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Lead second-line oversight of enterprise issue and incident management: assess classifications, root causes, and remediation; drive investigations, lessons learned, metrics, and governance reporting; partner with business and regional risk teams to identify systemic risks and improve controls using analytics and AI-enabled tools.

Work with the COO to diagnose and solve high-leverage, cross-functional operational problems end-to-end. Build models, unit economics, dashboards, operating cadences, SOPs, and automation; partner with functional leaders and hand off durable systems so teams can run without you.

Drive revenue across a named SLED territory by owning the full sales cycle, landing new logos, expanding accounts, navigating federal procurement and security reviews, partnering with engineering and deployment teams, building executive relationships, and quantifying ROI tied to developer productivity and secure software delivery.

Lead day-to-day support systems and workflows: manage ticketing, routing, queues, labels, escalations, and intake. Triage urgent issues, prioritize requests, drive technical/operational programs end-to-end, partner with engineering/data/IT, and use Cursor and AI-native workflows to reduce toil and improve system reliability.

Sell Cursor's AI-powered developer tools into federal agencies by owning a named book of large accounts, driving new agency acquisition and expansion, navigating complex federal procurement and security reviews, partnering with engineering and deployment teams to deliver trials through production, and influencing product and compliance roadmap based on federal customer needs.

Provide remote calendaring and docketing support for litigation and non-litigation matters using BEC Docket Enterprise. Research court rules, create and quality-check calendar entries and reports, attach relevant documents, communicate with attorneys/paralegals, train staff on docketing systems, and ensure compliance with firm calendaring policies to avoid missed deadlines.

Lead and coach independent DSD distributors to grow good2grow sales in Massachusetts. Execute store-level merchandising, develop local and chain accounts, track visits and performance, produce weekly recaps, participate in trainings and meetings, and complete administrative and expense tasks. Heavy regional travel required.

Manage CRM strategy and client relationships across 6+ DTC accounts. Own end-to-end email production, segmentation, deployment, and QA. Build and optimize omnichannel retention programs (subscription, loyalty, referral), analyze reporting, recommend optimizations, and mentor 1-2 CRM analysts. Stay current on email best practices and coordinate with creative and e-commerce teams to drive retention and lifetime value.

Review and quality-assure investigative reports from field investigators, provide guidance on investigative and formatting requirements, monitor case status and due dates, schedule additional leads, assist with customer complaints, prepare statistical/customer reports, and support project managers and supervisors on quality issues.

Manage full inbound and outbound consultative sales cycle, optimize conversion strategies, analyze pipeline data, tailor messaging, and close deals. Identify process improvements, maintain CRM workflows, and read/obtain hearing tests for orders and account management.

Lead end-to-end encounter data management for CMS/state Medicaid submissions. Validate and optimize ETL converting source data into HIPAA X12 837P, support regulatory audits, analyze trends and root causes, liaise across business/technical/operations teams, and recommend process improvements to ensure compliance and data integrity.

Drive revenue in an assigned region by developing territory plans, prospecting, qualifying and closing enterprise software deals, managing pipeline in Salesforce, securing renewals and expansions, and collaborating with marketing and sales teams to meet quota.