Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Senior Associate in Digital Finance delivering NetSuite implementations and finance transformation. Lead functional NetSuite ARM and SuiteBilling workstreams, manage onshore/offshore teams, design customizations, oversee testing, and apply finance and accounting knowledge to drive SuiteSuccess deployments and client outcomes.

Lead design and implementation of Kinaxis solutions, analyze and optimize supply chain processes, develop efficiency and sourcing strategies, manage budgets, coach teams, validate outcomes with clients, and promote data-driven, connected supply chain transformations.

Identify and engage enterprise prospects to generate qualified meetings and pipeline for Account Executives. Evangelize Celonis platform, prospect strategically via calls/emails/social, own a territory, collaborate with sales and marketing, and support complex, multi-stakeholder enterprise sales cycles.

Participate in a 12-month Orbit program to consult with customers, scope requirements, prototype AI/ML and LLM solutions on the Celonis platform, build data models using SQL and PQL, deliver proofs-of-concept and demos, quantify business value, and collaborate with sales, implementation, and product teams to drive value realization.

Supervise a call-center customer service team, manage daily operations and workloads, coach and develop staff, handle escalations, monitor performance and SLAs, and collaborate cross-functionally to improve processes and customer satisfaction.

Lead operational risk activities for Global Customer Service & Operations in South America. Maintain GRC data in OpenPages, execute risk assessments and control reviews, produce risk reporting, support issue identification and control metrics, partner with stakeholders and corporate functions, and evaluate AI tool opportunities to improve risk operations. Spanish fluency required.

Provide end-to-end customer support via phone and digital channels, resolving complex policy, coverage, billing, and service issues. Use AI-guided tools and CRM systems, validate AI-generated summaries, document interactions per privacy and regulatory rules, escalate when needed, and contribute to process improvements and ongoing training.

Lead enterprise data governance and data quality strategy, operating model, and roadmap. Define policies, standards, controls, and scorecards. Sponsor tools, drive accountability, chair governance forums, partner with Privacy/Security/Risk/Legal, and build culture, training, and stewardship to ensure trusted, compliant, and high-quality data across the organization.

Lead workforce management operations and analytics for multi-brand contact center portfolio. Manage WFM and real-time teams, forecasting, capacity planning, scheduling, intraday operations, and WFM technology optimization (Genesys, Intradiem). Drive process standardization, continuous improvement, reporting, and stakeholder partnerships to meet service levels and business objectives.

The Business Technology Solutions Associate Consultant will implement technology solutions, manage project teams, and drive R&D solutions addressing business challenges.

Serve as the primary technical contact for customers to design, architect, and optimize LogicMonitor solutions. Lead POCs, troubleshoot complex issues, deliver trainings and demos, advise on best practices, and relay customer feedback to product engineering to drive platform adoption and success.

Own accounting integration discovery, design, configuration, testing, and validation between BuildOps and customers' accounting systems. Lead discovery with finance teams, define mappings and integration logic, execute test/reconciliation plans, troubleshoot discrepancies, document solutions, and hand off stable integrations to Customer Success and Product/Engineering.

Sell UL testing, inspection, and certification (TIC) products and services by managing the full sales cycle, developing pipelines, qualifying new logo prospects, supporting account planning, and coordinating technical resources to ensure seamless implementation and renewals.

Build and maintain backend services, microservices, and high-throughput streaming/data pipelines using Python, Java, SQL, Kafka, and Azure. Design, deploy, and integrate AI/ML solutions and LLMs into cloud-native architectures. Collaborate with cross-functional teams, participate in code reviews, and help automate development and deployment tasks.