Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Lead global brand, content and external communications to strengthen Versaterm's market position. Oversee media and analyst relations, executive visibility, product launches, crisis management, content strategy, creative direction, and cross-functional alignment. Build team capability, integrate AI into workflows, and measure impact of communications to drive awareness and growth.

Lead planning, execution, and optimization of integrated paid media across social and Google. Build media strategies and plans, launch and manage campaigns, analyze performance, set KPIs, troubleshoot tracking, and coach junior team members while serving as a client-facing media lead.

Operate SIEM monitoring and alerting, perform hypothesis-driven threat hunts, develop and tune detections across multiple SIEMs, translate intelligence into detection logic, escalate incidents with MITRE ATT&CK mapping, and produce runbooks, dashboards, and documentation to improve client security posture.

Support the Extended Warranty Program by managing vendor relationships, tracking performance and KPIs, auditing contracts and claims, owning monthly claims/premium reporting, supporting billing and SKU/rate-sheet maintenance, and coordinating cross-functional teams to ensure data integrity and on-time submissions.

Provide non-clinical career education and 1:1 coaching to dental hygiene students and early-career hygienists; build and maintain hygiene school partnerships and campus events; drive engagement on studentdentist.com and promote mentorship matching; collect student submissions and triage for coaching; track program activities and outcomes and coordinate with recruiting teams to inform pipeline strategy.

Provide tier 1-2 IT support across hardware, software, SaaS apps, and remote connectivity; administer identity and access management; maintain device fleet via MDM; build automation for lifecycle workflows; support SOC 2/ISO/HIPAA evidence and access reviews; document workflows; partner with People, Security, and Engineering on cross-functional projects.

Lead development and maintenance of Customer.io SDKs across platforms, improve SDK delivery infrastructure (CI, testing, release), partner with product/design, use AI agents to make multi-file code changes, and engage with developer customers to improve experience.

Serve as primary customer liaison to drive onboarding, adoption, and retention for enterprise SaaS clients. Build executive relationships, deliver QBRs, monitor health, resolve escalations, promote product adoption, and coordinate cross-functional teams to execute success plans and communicate product roadmap.

Act as primary technical advisor in enterprise SLED sales cycles: run technical discovery, lead architecture-level conversations, deliver demos, own Proof of Value outcomes, and drive customer satisfaction for email and identity-focused security solutions.

Own and build customer health, usage/adoption, and product configuration data models. Produce ad-hoc and recurring analyses to identify upsell/expansion opportunities, partner with CS, Sales, Product, and Data teams, and present actionable insights to leadership to drive revenue-relevant actions.

Coordinate implementation and lifecycle service of Quest Diagnostics connectivity products, managing installations, backend LIS configuration, HL7 and data feeds, vendor/client communication, training, troubleshooting, scheduling, and post-installation validation to ensure client satisfaction.

Lead architect and SME for Epic interoperability: design complex interfaces (bidirectional, FHIR APIs, cloud services), drive enterprise interface projects, resolve Cloverleaf/Bridges issues, maintain standards and KPIs, liaise with clinical teams and vendors, and mentor analysts.

Customer-facing pre-sales role focusing on integrations (APIs, SFTP, SSO, PMS, conferencing, marketing). Support sales with technical discovery, demos, proposals, training, and translating requirements to Product/Engineering.

Build and scale the internal developer platform: create tools, services and automation (CI/CD, canaries, feature flags, access workflows) using IaC (Pulumi/Python) and Kubernetes to enable safe, fast shipping. Drive platform initiatives, mentor teams, lead AI tool adoption for engineering, participate in on-call and design/code reviews, and ship major improvements across the organization.

Lead and grow a distributed software engineering team to design, ship, and support web-based features. Balance new feature delivery, technical debt, and system improvements; perform hands-on code review and triage; collaborate cross-functionally with product, design, and support; hire, coach, and mentor engineers; and establish processes for iterative, high-quality delivery that meet customer needs and SLAs.

Build foundational agent infrastructure for an AI assistant: orchestration, tool execution, context management, evaluation, and trust/permissions. Ship reliable, observable, and secure backend systems, launch agentic features, own core infrastructure, participate in on-call, and mentor others.

Develop custom scoped applications on the ServiceNow platform, collaborate with teams on data interfaces, and manage application testing and development requirements.